SALES ASSISTANT

Role Overview

Sales Assistant at Napco National.

Role Purpose

Support the Sales team in order processing, customer documentation, and administrative operations to ensure accurate, timely delivery of quotations and customer service.

Key Responsibilities

Sales Support & Documentation

• Assist the Sales team in preparing quotations, sales orders, and customer documentation.
• Maintain and update customer records, sales databases, and filing systems.
• Support the Sales team in tracking customer inquiries, complaints, and requests.

Order Processing & Coordination

• Coordinate order processing and follow up with relevant departments to ensure timely delivery.
• Coordinate with Logistics, Finance, and Customer Service teams regarding order status and customer requirements.
• Monitor stock availability and communicate updates to the Sales team.

Reporting & Administration

• Prepare periodic sales reports and performance summaries.
• Ensure proper documentation and compliance with company procedures.
• Assist in organizing meetings, presentations, and customer visits.
• Perform other administrative duties assigned by management.

Qualifications & Experience

• High school graduate.
• 1–2 years of experience in sales support, administration, or customer service.

Skills & Competencies

• Proficiency in Microsoft Office applications, particularly Excel.