Job description
Role Overview
Room Service Server at Four Seasons Resort Dubai at Jumeirah Beach, located in Dubai, United Arab Emirates.
Company Overview
Four Seasons is powered by its people—a collective of individuals committed to becoming better and treating each other with respect. The company creates exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart, enabled by world-class employee experience and company culture.
The Four Seasons Resort Dubai at Jumeirah Beach is located on the beachfront at Jumeirah Beach with an unparalleled location, fresh approach to luxury, and legendary personalized service. The resort includes five food and beverage outlets—from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge—and features 237 Dubai luxury hotel rooms, including 49 suites with subtle Arabic design motifs blended with contemporary style. Four Seasons believes its most important asset is its team of employees and maintains a tremendous commitment to the development and training of all staff, ensuring the best packages and finest management structure to guarantee a stable environment where development is second nature.
Role Purpose
Deliver exceptional room service experiences to guests by accurately taking orders, relaying them to the kitchen or bar, and ensuring memorable dining moments through personalized, attentive service in a luxury environment.
Key Responsibilities
Guest Service
- Provide exceptional service to guests, ensuring a memorable experience.
- Deliver personalized service to high-end clientele.
Operations
- Accurately take orders and relay them to the kitchen or bar.
- Maintain cleanliness of the lounge area and ensure tables are set appropriately for guests.
Product Knowledge & Sales
- Stay informed about the lounge's menu, drinks, and specials.
- Promote premium beverages and food items to maximize sales.
- Demonstrate familiarity with cocktail preparation and wine pairing.
Qualifications & Experience
- Previous experience in hospitality or luxury establishments within food and beverage department.
Skills & Competencies
- Fluent in English with clear verbal skills.
- Familiarity with cocktail preparation and wine pairing.
- Well-groomed, professional appearance suitable for a luxury environment.
Additional Information
Contract & Compensation
- Work Authorization provided.
- Competitive tax-free salary and service charge.
- End of service gratuity.
Housing & Transportation
- Complimentary full-board accommodation in high quality, well-resourced staff housing.
- Free transportation to and from work.
Benefits
- Medical and life insurance.
- Paid annual leave.
- Paid home leave tickets.
- Vibrant fitness facilities include gym and swimming pool.
- Social and sporting events.
- Learning and Development Programs.
- Career opportunities and international transfer.
Schedule
- 6 days per week over 48 working hours.