Room Attendant_Housekeeping_Al Barsha 2 Housekeeping Citymax Hotels_HOSP - Al Barsha - Dubai, UAE_Citymax Hotels

Role Overview

Room Attendant at Citymax Hotels, Al Barsha 2, Dubai, UAE. Landmark Group.

Company Overview

Landmark Group is a global retail and hospitality group founded in 1973, headquartered in the UAE. The group operates over 2,200 retail stores, leisure, and hospitality outlets across the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group is one of the GCC's largest omnichannel retailers and India's top home and fashion retailer, with 25 plus own-built brands across retail, hospitality, food, and leisure.

Citymax Hotels is a regional brand created by Landmark Group in 2010 to provide quality, value-for-money accommodation. Currently, Citymax Hotels owns and operates 6 hotels (1,986 keys) in the UAE at Al Barsha (2 hotels), Bur Dubai, Sharjah, Business Bay, and Ras al Khaimah. The brand also operates a managed property in Aswan, Egypt (79 keys), with further developments planned in Egypt and the Kingdom of Saudi Arabia. Citymax Hotels maintains a strong market position with revenue from rooms and a significant Food & Beverage operation, including brands such as Huddle Sports Bar & Grill, Claypot, and Sizzling Wok.

Role Purpose

The Room Attendant ensures that guest rooms and public areas of the hotel are clean, tidy, and inviting, maintaining high standards of cleanliness and comfort while responding promptly to guest requests and inquiries in a courteous manner.

Key Responsibilities

Cleaning and Maintenance

• Clean and tidy guest rooms, bathrooms, and public areas.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Vacuum carpets and mop floors.

Guest Services and Supplies

• Replenish room supplies such as drinking glasses, soaps, and tissues.
• Respond to guest requests and inquiries promptly and courteously.

Standards and Compliance

• Ensure all rooms are cared for and inspected according to standards.
• Follow all health and safety regulations.
• Report any maintenance issues or safety hazards to the appropriate personnel.

Qualifications & Experience

• Proven experience as a Room Attendant or in a similar role.

Skills & Competencies

• Strong attention to detail.
• Excellent time management skills.
• Ability to work with little or no supervision while meeting high-performance standards.
• Ability to follow instructions.
• Professional and polite demeanor.
• Physical mobility and stamina.

Additional Information

• Flexibility to work in shifts, including weekends and holidays.