Job description
Role Overview
Restaurant Manager - Kigo at Four Seasons Hotel DIFC, Dubai. The role manages daily operations of an authentic fine dining Japanese cuisine restaurant within a boutique 106-room luxury hotel in the prestigious Dubai International Finance Centre.
Company Overview
Four Seasons is a global luxury hospitality company powered by its people. The organization creates exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart, grounded in world-class employee experience and company culture. Four Seasons Hotel DIFC is a stylish, art-filled boutique property with 106 accommodations including 28 suites, offering fresh approaches to luxury and legendary personalized service in Dubai's ultra-competitive market.
Role Purpose
Lead restaurant operations to deliver exceptional dining experiences while maintaining high service standards, financial performance, and operational compliance. Drive revenue and guest satisfaction through effective team management, cost control, and seamless coordination across all service areas.
Key Responsibilities
Operations & Service Standards
- Manage daily restaurant operations to ensure efficiency and adherence to high service standards.
- Supervise and train staff to maintain excellent customer service.
- Coordinate with the kitchen and bar to ensure seamless service delivery.
Financial Management
- Monitor financial performance and control costs to optimize revenue.
- Oversee inventory, ordering, and supplier management.
Guest Relations & Compliance
- Handle guest relations and resolve customer complaints promptly.
- Ensure compliance with health, safety, and hygiene regulations.
Marketing & Performance
- Implement marketing and promotional strategies to drive sales.
- Prepare reports and communicate performance metrics to senior management.
Qualifications & Experience
- Previous experience in authentic or fine dining Japanese cuisine restaurant.
- Full proficiency in Japanese language.
Skills & Competencies
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Solid understanding of restaurant operations and financial management.
- Ability to work in a fast-paced environment.
- Customer-focused mindset with attention to detail.
Additional Information
Compensation & Benefits
- Competitive tax-free salary and service charge.
- End-of-service gratuity.
- Complimentary full-board living accommodation in high-quality staff housing.
- Access to fitness facilities, including gym and swimming pool.
- Free transportation to and from work.
- Medical and life insurance.
- Paid annual leave and public holidays.
- Flight allowance to home country.
- Career growth and international transfer opportunities.
Schedule
- 6 days per week over 48 working hours.