Restaurant Manager (Bywater) - Waldorf Astoria Doha Lusail

Role Overview

Restaurant Manager (Bywater) at Waldorf Astoria Doha Lusail, a Hilton hotel property located in Doha, Qatar.

Role Purpose

Lead daily operations of the Bywater restaurant outlet, delivering exceptional guest experiences while managing financial performance, team development, and regulatory compliance. The role exists to spread the light and warmth of hospitality by creating memorable dining experiences that enhance every guest's stay.

Key Responsibilities

Operations Management

• Manage outlet operations including guest service standards, product quality, inventory, cost controls, and profitability.
• Enforce policies and procedures to maintain operational consistency and excellence.
• Monitor service and product quality standards throughout all operating hours.

Guest Experience & Service

• Deliver exceptional guest experiences through attentive service and continuous quality monitoring.
• Assess guest satisfaction and address issues promptly.
• Identify opportunities to continuously improve the dining experience.

Revenue & Marketing

• Implement innovative marketing strategies, up-selling techniques, and promotional initiatives.
• Maximize food and beverage sales and profitability through targeted strategies.
• Develop and manage budgets to ensure financial performance targets are met.

Team Leadership & Development

• Supervise, coach, and mentor team members to build a high-performing team.
• Conduct performance evaluations and provide professional development opportunities.
• Recognize achievements and create an environment focused on engagement and retention.
• Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards.

Compliance & Safety

• Maintain compliance with health, safety, and sanitation regulations.
• Uphold alcohol awareness regulations and responsible service standards.
• Ensure the highest standards of guest and team member wellbeing.

Qualifications & Experience

The source does not specify formal education, years of experience, or certifications required.

Skills & Competencies

• Leadership and team inspiration.
• Integrity and accountability in decision-making.
• Teamwork and collaborative problem-solving.
• Ownership mindset and sense of urgency.
• Hospitality passion and guest-centric focus.

Additional Information

The source does not provide information about contract type, travel requirements, shift patterns, or benefits.