Job description
Role Overview
Representative VI, Sales at Tasnee (FAHSS WLL Co. Ltd.), based in Jeddah, KSA. Reports directly to Section Head, KSA CTS Sales.
Company Overview
FAHSS WLL Co. Ltd. was founded in the 1980s and has over 30 years' experience in the technical industry. The company is a leading service provider for Inspection, Certification and Auditing, HSE Advisory, Product Certification (International Trade Services), Metrology & Calibration, Food Laboratory Testing, and Training & Technical Support.
Role Purpose
Identify business opportunities, perform market research and analysis, establish contact, and develop relationships with prospects through meetings, calls, emails, and other channels to close profitable deals.
Key Responsibilities
Business Development & Opportunity Identification
- Identify and develop new business opportunities through market research, prospecting, cold calling, networking, social media engagement, and industry events.
- Conduct customer needs assessment and market research to identify sales opportunities.
- Monitor competitor activities and track pricing trends.
- Report market intelligence to support strategic decision-making.
Relationship Management
- Build and maintain professional relationships with prospective and existing clients, consultants, EPC contractors, subcontractors, and other project stakeholders throughout all project stages.
- Support customer retention and account growth by addressing customer concerns.
- Identify cross-selling and upselling opportunities.
- Maintain long-term client relationships.
Sales Execution
- Prepare and deliver sales presentations, quotations, and tender submissions.
- Ensure timely follow-up on enquiries and proposals to maximize conversion opportunities.
- Support the sales cycle from lead generation to order confirmation.
- Assist with negotiations and secure customer commitments.
- Achieve assigned sales targets and KPIs.
Sales Administration & Systems
- Manage and maintain accurate sales records of leads, customer interactions, enquiries, quotations, sales activities, and opportunities.
- Use company systems and CRM tools for record-keeping and reporting.
Cross-functional Collaboration
- Coordinate closely with operations, finance, and project teams to ensure smooth service delivery and customer satisfaction.
- Support successful execution of awarded projects.
- Collaborate with sales team members to achieve better results and increase leads.
Finance & Compliance
- Share responsibility in ensuring client debts are collected.
- Comply with applicable policies, procedures, and work instructions as per QHSE, ISO applicable standards, and legal and regulatory requirements.
Qualifications & Experience
- Degree or Diploma in Business Administration, Marketing, Engineering, or related field.
- Minimum 2 years' experience with a Degree, OR minimum 8 years' experience with a Diploma.
Skills & Competencies
- Interpersonal Effectiveness
- Strong B2B sales and negotiation ability
- Sales Scoping and Qualification
- Industry, Market and Product Knowledge
- Sales Proposals and Presentations
- Sales Closing and Agreements
- Customer Knowledge
- Product Line Awareness
- Presentation skills
- Effective communication in English (written and oral)
- Excellent knowledge of MS Office applications (Word, Excel, Power Point, Outlook)