Regional Performance Manager

Role Overview

Regional Performance Manager at Richemont (Montblanc), based in the Middle East, India & Africa region headquarters with travel expected.

Company Overview

Montblanc, founded in 1906 as a manufacturer of writing instruments, creates exclusive products including watches, jewelry, writing instruments and leather goods reflecting high demands for culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques worldwide, Montblanc maintains a global presence.

Role Purpose

Improve Montblanc's market position and achieve financial growth in the Middle East, India & Africa region by defining long-term organizational strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals, and maintaining extensive knowledge of current market conditions.

Key Responsibilities

Budget & Financial Management

• Coordinate yearly regional business unit budgets and phasing schedules.
• Coordinate monthly and weekly sales estimates for the region with the sales team.
• Manage the training budget.
• Act as liaison with departments for all budget and LE information.

Reporting & Analysis

• Analyze and track market intelligence and research.
• Monitor Montblanc's network in the MEIA region regarding size, opening, closure, typology and profitability together with local teams.
• Benchmark network performance with other brands to develop further action plans.
• Analyze existing business models and propose changes to support regional performance whilst preserving global profitability, including networks' performance (sell-in/sell-out).
• Establish priorities and action plans with market heads based on network plans and consolidated analysis of Capex requirements, including renovations, expansion and closings.
• Support preparation of presentations for the International Sales Department, including internal presentations, Richemont budget and 3-year plans.
• Prepare monthly reporting including WA sales reports and network trackers.
• Report monthly gratuities to headquarters.
• Prepare SIHH sales reports.
• Prepare the yearly strategic plan.
• Identify new business opportunities, support preparation of business cases and participate in the validation process.
• Ensure implementation of product launches according to the launch plan and track sell-out.

Legal & Compliance

• Maintain all legal agreements for the MEIA region.
• Assist in legal processes and documentation for boutiques, SiS and online channels.
• Prepare commercial agreements for new clients and addendums for current contracts, including ADA, termination and relocation clauses.
• Prepare espace agreements for new point-of-sale locations or boutiques.
• Develop and maintain the legal archive.

Projects & Operations

• Analyze e-commerce market opportunities and coordinate and gather all data and documentation needed, including market share, sell-out, competition review, segmentation, tables and charts.
• Manage new e-retailer setup.
• Support special products projects from markets or retailers, including discussion with markets, validation, briefing and follow-up with category management.
• Manage all CAR submissions.
• Rework Capex budgets with SDP and sales directors.
• Prepare for trade shows including SIHH.
• Maintain vendor Masterdata in SAP, including vendor creation, modification and extension.
• Process purchase orders in SAP.

Qualifications & Experience

• University degree required.
• 5+ years' experience in account or event management roles.
• Project management skills essential.
• Retail or luxury brand experience ideal.
• Management experience of both direct staff and external suppliers.

Skills & Competencies

• Strong project management skills.
• Very good computer skills with Word, Excel and PowerPoint.
• Very good knowledge of MS Office (Word, Excel and PowerPoint).
• Ability to travel within region, including KSA, and Europe.
• Excellent knowledge of English (written and spoken).
• Arabic and French are an added advantage.
• Pro-active and dynamic approach.
• Presentable and client oriented.
• Focused, target oriented and organized with high attention to detail.
• Ability to multitask and work extended hours in a fast-paced environment.
• Managerial skills and proactive approach.
• Ability to enthuse people from various backgrounds and make them follow you.
• Operational skills and hands-on mentality.
• Team player.
• Capacity to travel.