Regional Field Business Partner - MENA Alliances (Remote, SAU)

Role Overview

Regional Field Business Partner - MENA Alliances at CrowdStrike. Remote, based in Saudi Arabia.

Company Overview

CrowdStrike is a global leader in cybersecurity protecting the people, processes and technologies that drive modern organizations. Since 2011, the mission has been to stop breaches and redefine modern security with an AI-native platform. The company processes almost 3 trillion events per day across large-scale distributed systems. CrowdStrike serves customers across all industries and is certified as a Great Place to Work globally.

Role Purpose

The Business Partner role supports day-to-day operations of the rapidly growing CrowdStrike partner ecosystem and Alliances/Partner leadership and teams. The role emphasizes managing Salesforce data integrity and partner program integrity with a focus on partner-facing processes, while serving as a partner advocate and continuously improving operations and scalability.

Key Responsibilities

Strategy & Planning

• Partner with Alliances Leaders and teams to assist with Channel strategy, using data-led insights into trends, gaps and opportunities to execute the plan.
• Participate in the Annual Planning Process.
• Participate in QBRs to ensure processes are aligned with business needs and provide recommendations for the future.

Operations & Process Management

• Manage day-to-day operational tasks to support Partners, Partner Managers and Sales teams.
• Manage partner onboarding and compliance support.
• Assist with complex contractual cases.
• Ensure all partner deals are properly categorized and correct partner attribution is tagged.
• Provide regional deal support.
• Institute best practices and scalable processes, including data flows.
• Implement new processes and process enhancements within the field.
• Identify opportunities to constantly improve and streamline processes, especially as the partnership model expands.

Data & Reporting

• Understand and interpret data and prepare metrics and KPIs shared with management on a regular basis.
• Ensure strong Salesforce data and partner program integrity.
• Investigate and resolve commissions issues escalated by the Comp Team.

Enablement & Training

• Continuously enable the wider Alliances/Partner team to ensure seamless execution of partner-related processes and initiatives.
• Deliver regular enablement sessions for wider Alliances/Partner sales teams.
• Manage onboarding of new hires and knowledge transfer.
• Manage training materials.
• Train shared services team and act as a point for escalation.

Cross-functional Collaboration

• Advise on process enhancements and liaise with IT, capability and GTM teams.
• Align with cross-functional teams to ensure positive user experience for partners.

Qualifications & Experience

• Bachelor's degree.
• Minimum 2 years of Partner or Channel Operations experience.
• Strong analytical background and ability to identify anomalies.

Skills & Competencies

• Self-starter with detail and process orientation and operational mindset.
• Excellent presentation, communication and influencing skills with strong business partnership experience.
• Expertise in Excel, PowerPoint, Salesforce and Tableau.
• Ability to work in a fast-paced environment and manage through ambiguity and change.
• Curious mindset and willingness to constantly improve experience for partners and internal teams.
• Ability to optimize and prioritize tasks.

Additional Information

Employment Type

• Remote role based in Saudi Arabia.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups and volunteer opportunities to build connections.
• Vibrant office culture with world-class amenities.

Equal Opportunity

CrowdStrike is an equal opportunity employer committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. The company supports veterans and individuals with disabilities through its affirmative action program and does not discriminate on the basis of race, color, creed, ethnicity, religion, sex, sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. For assistance accessing information or requesting an accommodation, contact recruiting@crowdstrike.com.