Recreation /Kids Club Attendant - Radisson Resort Al Marjan Island
Radisson Hotel Group
Job description
Role Overview
Recreation/Kids Club Attendant at Radisson Resort Al Marjan Island, part of Radisson Hotel Group. This role supports the Recreation and Kids Club team in delivering safe, engaging experiences for club members and guests.
Company Overview
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters, with a signature Yes I Can! service ethos. People are at the core of business success, and the organization is dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
Role Purpose
As a Recreation/Kids Club Attendant, you will support the Kids Club team by maintaining a safe, clean, and welcoming environment for children. You will manage equipment and inventory, enforce club rules, follow activity schedules, and create memorable experiences that help members and guests achieve their goals.
Key Responsibilities
Operations & Maintenance
- Maintain the club and crèche clean and tidy at all times.
- Ensure all equipment is clean and properly maintained.
- Create an inventory for all toys and equipment at the club or crèche.
- Frequently check on the cleanliness and order of the locker facilities.
Safety & Compliance
- Liaise with Recreation Supervisor to create a safe environment for all children attending the kids club or crèche.
- Ensure all club rules and regulations are enforced at all times.
- Be fully aware of club facilities, timings, promotions, and prices.
- Be fully aware and conversant of all departmental rules and regulations.
Team & Guest Experience
- Manage the Kids Club team and lead by example, ensuring high standards of cleanliness and guest safety.
- Follow daily, weekly, and monthly activity schedules as instructed by the Recreation Supervisor.
- Create a warm, welcoming, and friendly atmosphere.
- Address guest inquiries with knowledge, accuracy, and confidence.
- Support members and guests' ambitions to achieve their goals.
Budget & Administration
- Manage budgets and inventory.
Additional Duties
- Assume other duties and responsibilities that may be assigned by Management from time to time.
Skills & Competencies
- Flexibility and a positive, Yes I Can! attitude.
- An eye for detail.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Likes having fun at work.
Qualifications & Experience
- Experience in a similar position is beneficial but not essential.
Additional Information
Benefits
- Up to 53% off stays as a Team Member at over 1,500 Radisson Hotels worldwide.
- Guaranteed minimum of 30% off for friends and family.
- Exclusive discounts on breakfast, food and beverage, spa, and more.
- Special hotel rates for team members and loved ones at Radisson hotels worldwide.
- Access to local perks and rewards tailored to your country.
- Inclusive, fun workplace with Employee Resource Groups and inclusion initiatives.