Property Coordinator

Role Overview

Property Coordinator at Driven Properties, Dubai.

Role Purpose

Deliver administrative and operational support to the Property Manager and tenant base, ensuring timely resolution of maintenance, lease, and property service queries while maintaining accurate records and coordinating with contractors and suppliers across the portfolio.

Key Responsibilities

Tenant and Owner Support

• Provide prompt and professional support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services.
• Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication.

Lease and Documentation Management

• Follow up on Ejari issuance, DEWA connections, and chiller connections.
• Generate Rental Index results and draft renewal notices within 100 days of lease expiry, completing the full renewal process within 30 days of expiry.
• Assist in the preparation and review of lease agreements and all relevant documentation.

Records and Systems Management

• Maintain accurate records of property details, tenant information, lease agreements, and renewals across all trackers.
• Enter new properties into the CRM and reconcile CRM data with contract details, master sheets, and payment records.

Operations and Coordination

• Coordinate with contractors and suppliers on behalf of the Property Manager.
• Receive, record, and track maintenance requests and ensure timely follow-up.
• Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards.

Reporting and Administration

• Prepare weekly reports on the property portfolio for the Property Manager.
• Assist the Property Manager with any additional administrative tasks required for smooth property operations.

Qualifications & Experience

• Experience in an administrative role, ideally within property management or real estate.
• Previous experience handling tenant enquiries and property documentation.

Skills & Competencies

• Proficiency in Microsoft Office applications (Excel, Word, Outlook) and database management.
• Strong organisational skills and attention to detail.
• Familiarity with property management software, preferably Yardi.

Additional Information

• Clear opportunities for career growth and advancement within the organisation.
• A dynamic and collaborative work environment with a team dedicated to managing and optimising Dubai's real estate market.
• Fast-paced, innovation-led environment with access to proprietary technology, a 40+ person in-house marketing team, and the Forbes Global Properties network.