Project Manager

Role Overview

Project Manager (Software Development) at wasl, reporting to the Head of Product Development - Viya IT. The role is based within Viya IT and supervises the Viya IT Team.

Company Overview

Viya is the UAE's leading golf and hospitality management group operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. The company operates Emirates Golf Club, Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands including Viya Fit and Viya Padel. As part of wasl Hospitality & Leisure, Viya is recognized as a guardian of golfing heritage and a leader in modern hospitality, with operations underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Viya is dedicated to innovation, sustainability, and excellence, connecting communities to extraordinary experiences and shaping Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

Role Purpose

The Project Manager is responsible for planning, governing, and delivering software development initiatives executed by the in-house development team, with a strong focus on mobile and web platforms. The role carries end-to-end accountability for delivery execution, sprint planning, team productivity, quality assurance, and risk management, ensuring initiatives are delivered on time, within scope, at quality standards, and in alignment with product strategy and technical standards.

Key Responsibilities

Project and Delivery Management

• Plan and manage end-to-end delivery of in-house software initiatives across mobile (iOS, Android) and web platforms.
• Develop and maintain detailed delivery plans, sprint schedules, milestones, dependencies, and release timelines.
• Ensure delivery commitments are met in line with agreed scope, timelines, and quality expectations.
• Track and report progress, risks, and issues to senior stakeholders with clarity and transparency.
• Own and govern product and delivery documentation across in-house initiatives, ensuring requirements, designs, APIs, and release artefacts are clearly documented, version-controlled, and maintained as part of sprint delivery and release readiness.

Agile Execution & Team Enablement

• Drive Agile and Scrum delivery practices across in-house teams.
• Facilitate sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives with development team.
• Support the team in capacity planning, workload balancing, and delivery forecasting.
• Remove delivery blockers and ensure the team operates at optimal velocity and focus.

Stakeholder & Product Collaboration

• Work closely with Head of Product Development, Product Team, Business Stakeholders, and UX teams to capture and translate business requirements into executable delivery plans.
• Ensure alignment between product roadmap priorities and engineering execution.
• Manage expectations across stakeholders regarding scope, timelines, and trade-offs.

Quality, Risk & Dependency Management

• Ensure adherence to engineering best practices, coding standards, and QA processes.
• Proactively identify and mitigate risks related to delivery timelines, resource constraints, technical dependencies, and quality and rework.
• Ensure appropriate testing coverage, UAT readiness, and release stability.

Architecture & Technical Alignment

• Work closely with Head of Product and technical leads to ensure alignment with target architecture.
• Prevent technical debt accumulation.
• Support development of scalable and maintainable solutions.
• Ensure design and implementation decisions are documented and reviewed where required.

Continuous Improvement & Ways of Working

• Identify opportunities to improve delivery efficiency, tooling, and processes.
• Promote a culture of continuous improvement, accountability, and ownership within the in-house team.
• Support adoption of DevOps practices, CI/CD, and automation where applicable.

Organizational Contribution

• Participate in various committees such as Staff Committee, Green Theme (environmental), Food Committee, Sport Committee, or projects as requested.
• Be trained as a Fire Marshall or First Aider as required.
• Represent the department or group in various committees and activities contributing to individual and organizational growth.

Quality & Service Standards

• Demonstrate awareness of Dubai Golf Mission, Vision, and Values.
• Apply the 4 Service Steps throughout serving internal and external customers.

IT Security

• Read, understand, and comply with all applicable Information Security Policies and Procedures of wasl DG.
• Cooperate, coordinate, and share information with Internal and External Audit teams as appropriate and applicable.
• Attend Information Security Awareness sessions conducted by the wasl IT Department.
• Immediately report all Information Security breaches, events, weaknesses, and incidents (actual or suspected) to the IT Service Desk.

Qualifications & Experience

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 3 years of experience in end-to-end software project management.
• Overall minimum 5 years of industry experience.
• Progressive career evolution into a Project Manager profile with strong technical aptitude and past experience working as a software developer.
• Deep understanding of Agile delivery frameworks and SDLC.
• Experience delivering customer-facing digital products.
• Must have experience in RESTful APIs and web services.
• Exposure to CI/CD pipelines, DevOps practices, and cloud-based platforms.

Skills & Competencies

• Strong delivery leadership and execution mindset.
• Ability to capture requirements and translate into high-level technical solutions.
• Excellent problem-solving and analytical skills.
• High attention to detail with strong documentation and reporting skills.

Additional Information

Viya has a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to the organization. The company fosters a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to shared success.