Product Specialist Oncology, Jeddah

Role Overview

Product Specialist Oncology, based in Jeddah, Saudi Arabia at Johnson & Johnson. This is a commission-based pharmaceutical sales role within the Innovative Medicine division, focused on oncology and hematology.

Company Overview

Johnson & Johnson is a healthcare innovation company with expertise in Innovative Medicine and MedTech. The Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. The company operates according to its Credo, which commits to providing an inclusive work environment that respects the diversity and dignity of all employees.

Role Purpose

The Product Specialist represents Johnson & Johnson Innovative Medicine to healthcare professionals, ensuring products are used according to their clinical indications and merit while upholding all J&J Credo obligations. The role promotes registered products within registered indications to increase product access and serve more eligible patients by detailing product value and maximizing patient share within the assigned territory.

Key Responsibilities

Patient Access & Market Share

• Maximize patient share of assigned products through understanding the patient pathway and ensuring sales are maximized while respecting J&J compliance, quality guidelines, and local laws.
• Identify short and long-term business opportunities according to Business Unit strategy in collaboration with the Market Access team.

Healthcare Professional Engagement

• Use a multichannel approach to reach healthcare professionals on assigned lists through face-to-face visits, email, phone calls, and presentations as required.
• Conduct outreach with set quality and quantity according to CVT strategy and provide quality call feedback for each visit.
• Achieve market share targets for the assigned territory.
• Develop and maintain long-term engagements with customers and stakeholders within accounts, including Directors of Pharmacy, Senior Procurement Managers, Tender Managers, and Hospital Management.

Scientific Leadership & Brand Positioning

• Promote J&J Innovative Medicine's image as a scientific transformational digital innovator within assigned accounts.
• Organize promotional and digital scientific meetings.

Account Management & Access

• Conduct full account mapping to understand logistical processes, product listing processes, contracting, account stakeholders, and decision-making processes.

Execution Excellence & Performance

• Fulfill all Customer Interaction Excellence (CIE) index and KPIs within agreed timelines.
• Update databases with correct and accurate reporting of visits to healthcare professionals with valuable call feedback.
• Handle samples correctly and continuously improve qualitative performance.
• Achieve results in scientific quizzes organized by CVT according to manager expectations.

Compliance & Knowledge Management

• Organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOPs.
• Comply with local laws, HCBI guidelines, Foreign Corrupt Practices Act (FCPA), J&J Policy of Business Conduct, and other J&J policies.
• Adhere to pharmacovigilance rules and notify within company regulations about Adverse Events and Product Quality Complaints.
• Maintain quality and compliance practices and meet global fleet safety standard requirements and local traffic laws.
• Attend all assigned training courses and capture learnings showing improvement in technical and ethical business practices.
• Report to manager all information affecting business results and territory and accounts performance.
• Report any information affecting J&J Innovative Medicine's image or misconduct by internal or external stakeholders that might affect company image or performance.

Professional Conduct

• Behave according to Credo and J&J leadership imperatives.
• Show a high sense of urgency and ability to act on business opportunities using analytical skills and disciplined execution.
• Show collaborative behavior and ability to work in a team contributing to team business.
• Remain competitive, always striving to push products to leadership position while following compliance rules.
• Be highly aware of all factors affecting territory and accounts performance.

Qualifications & Experience

• Graduate of Pharmacy.
• 1 to 3 years of experience.
• Experience within the Oncology therapeutic area is preferred.
• Fluency in English required.
• Digital knowledge is an advantage.

Skills & Competencies

• Analytical Reasoning
• Business Behavior
• Clinical Experience
• Cross-Functional Collaboration
• Cultural Competence
• Customer Centricity
• Data Savvy
• Developing Partnerships
• Execution Focus
• Hematology
• Market Knowledge
• Oncology
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Problem Solving
• Report Writing
• Sales
• Sales Support
• Sales Trend Analysis
• Strategic Sales Planning

Additional Information

• Job Category: Professional
• Job Function: Pharmaceutical Sales
• Job Sub Function: Sales – Oncology/Hematology (Commission)
• Posting Locations: Jeddah, Makkah, Saudi Arabia
• Employment Type: Onsite