Product Manager

Role Overview

Product Manager – E-Commerce at Apparel Group. The role owns and drives the digital commerce experience across web and app platforms, managing the product roadmap, improving customer journeys, enhancing conversion, and delivering scalable e-commerce solutions in collaboration with business, technology, design, data, operations, and marketing teams.

Role Purpose

Own end-to-end product strategy and delivery for a live e-commerce platform operating across multiple GCC countries in multiple currencies and languages. Drive platform stability, feature velocity, and commercial outcomes while managing stakeholder relationships and representing the brand in leadership reviews.

Key Responsibilities

Roadmap & Vision

• Own the end-to-end product roadmap and vision for the brand.
• Translate priorities into clear, well-scoped PRDs.
• Operate as the single accountable owner for the brand.

Platform Management

• Manage a multi-currency, multi-language storefront including Arabic/RTL across multiple GCC countries.
• Cover catalogue, pricing, promotions, payments and localisation.
• Drive platform delivery on commerce platform, including upgrades, migrations and third-party integrations.
• Integrate OMS, search, payments, CRM and analytics tools.

Delivery & Quality

• Run agile delivery cycles.
• Uphold release and quality gates.
• Partner with QA on testing, sign-off and security checks.
• Maintain platform stability, targeting zero critical (P0/P1) outages while continuing to ship new features.

Commercial Performance

• Own commercial outcomes for the brand.
• Improve conversion, units per transaction and fulfilment.
• Improve gross to net ratio.

Stakeholder Management

• Manage relationships with cross-functional stakeholders, vendors and delivery partners.
• Represent the brand in leadership and steering reviews.

Qualifications & Experience

• 3–6 years of product management experience, preferably in e-commerce, retail, marketplace, or digital commerce.
• Hands-on experience with live transactional e-commerce platforms.
• Hands-on experience with commerce platform.
• Experience managing a multi-region, multi-language storefront, ideally including Arabic/RTL markets.
• Experience in GCC or multi-country e-commerce operations (nice to have).
• Knowledge of Arabic / RTL customer journeys (nice to have).

Skills & Competencies

• Strong understanding of core commerce flows: product listing/detail pages, cart & checkout, pricing & promotions, returns, order management, search and payments.
• Good understanding of analytics tools such as GA4, Firebase, Tableau, Power BI, or similar platforms.
• Skilled in writing PRDs and running agile delivery with Jira/Confluence.
• Working knowledge of analytics and A/B testing.
• Excellent stakeholder management and communication skills.
• Experience with mobile apps, PWA, loyalty, CRM, personalization, A/B testing, or search platforms (nice to have).
• Understanding of payment methods such as Apple Pay, BNPLs, regional payments, cards, COD, or wallets (nice to have).
• Basic SQL, Excel, or data analysis skills (nice to have).