Job description
Role Overview
Procurement Manager at Hermès Paris, located in Dubai. This new key operational role reports to the Chief Financial Officer within the retail subsidiary's Finance team.
Company Overview
Hermès is an independent, family-owned French house and creator, artisan, and seller of high-quality objects since 1837. The company employs nearly 25,185 people worldwide. Hermès cultivates freedom and autonomy of each individual through responsible management, perpetuates transmission of exceptional know-how through strong territorial anchoring that respects people and resources, and operates sixteen artisanal métiers. Collections are presented in over 300 stores around the world.
Role Purpose
Ensure smooth and accurate processing of purchase orders and supplier management in compliance with internal procedures. Serve as the local project lead for procurement tool implementation and provide cross-functional support across the retail subsidiary.
Key Responsibilities
Purchase Order Management
- Create, process, and follow up on purchase orders in the ERP system
- Ensure accuracy of POs including quantities, prices, delivery terms, and cost centers
- Coordinate with internal stakeholders to gather and validate purchase requests
- Monitor PO status and ensure timely delivery confirmation
Supplier Administration
- Manage supplier creation and onboarding requests in the system
- Collect and verify required supplier documentation including KYC, banking details, and certifications
- Ensure compliance with internal validation workflows and approval processes
- Maintain and update supplier master data
Operational Coordination
- Liaise with Accounting for invoice matching and payment follow-up
- Collaborate with Retail Operations and Store teams to anticipate procurement needs
- Escalate discrepancies or issues to relevant stakeholders
Reporting and Compliance
- Track and report on PO status, open orders, and supplier performance
- Ensure adherence to procurement policies and internal controls
- Contribute to process improvement initiatives
Procurement Tool Deployment
- Act as the local project lead for the implementation of a dedicated procurement tool within the subsidiary
- Collaborate with central IT and Procurement teams to define local requirements and configuration needs
- Participate in User Acceptance Testing and validate tool functionalities
- Coordinate change management efforts including communication with internal stakeholders, organizing training sessions, and creating user guides
- Ensure smooth go-live and provide post-deployment support to end users
- Identify and escalate issues or gaps during and after deployment
- Contribute to continuous improvement of the tool based on user feedback
- Animate a community of users
- Maintain the tool and perform regular trainings
Qualifications & Experience
- Bachelor's or Master's degree in Business, Supply Chain, or equivalent
- 2 to 5 years in procurement operations or administrative purchasing
- Proficiency in ERP systems, specifically SAP
- Knowledge of procure-to-pay processes
- Familiarity with supplier compliance requirements
Skills & Competencies
- Good command of Excel and reporting tools
- Strong attention to detail and organizational skills
- Process-oriented with a problem-solving mindset
- Good communication and cross-functional collaboration skills
- Ability to manage priorities in a fast-paced retail environment
- Strong team spirit and customer-service orientation focused on supporting internal stakeholders
- Strong alignment with Hermès values and culture
- Fluency in English is required; French is considered an asset