Parts Supervisor

Role Overview

Parts Supervisor at Alghanim Industries, responsible for all sales activities and retail standards at an assigned parts location.

Role Purpose

Supervise the retail sales team and drive achievement of profitability and sales targets while maintaining retail standards and ensuring customer satisfaction.

Key Responsibilities

Sales Leadership

• Ensure the sales force is properly equipped, trained, and motivated to achieve their objectives.
• Develop good relationships with existing and potential customers to meet sales targets and ensure consistent long-term business.
• Visit potential and existing garage customers to identify new business opportunities.

Sales Performance

• Own sales volume, value, and contribution margin.
• Review sales plans to ensure alignment to sales targets and work towards meeting them.
• Review pricing and identify opportunities to improve gross margin; make recommendations to the Inventory team.

Inventory & Supply Chain

• Work closely with BTB teams to ensure speedy parts availability in liaison with warehouse and inventory teams.
• Make recommendations to the Inventory team for stocking specific parts based on customer requirements and demand patterns for lost sales.

Retail Operations

• Maintain retail standards and ensure upkeep of showroom displays and housekeeping.
• Maintain discipline in work timings and follow all policies and control processes.

Market Intelligence

• Keep track of competitor activities and market developments to initiate proactive actions using market intelligence.

Qualifications & Experience

• 3–5 years of experience in automotive spare parts.
• Proven supervisory experience in automotive spare parts.
• Degree preferred.

Skills & Competencies

• Multilingual proficiency in English and Arabic.
• Self-starter with initiative and drive.
• Excellent communication skills.
• Analytical skills.
• Negotiation skills.