Part-Time Beauty Consultant, Valentino Boutique - The Grove (Emiratisation)

Role Overview

Part-Time Beauty Consultant at Valentino Boutique, The Grove, operating under the Chalhoub Group Emiratisation programme.

Company Overview

Chalhoub Group is a luxury retailer and distributor with over six decades of presence in the Middle East. The Group operates a portfolio of eight owned brands and over 300 international brands across luxury, fashion, beauty, and art de vivre categories, as well as luxury watches, jewellery, and eyewear. The Group operates over 750 experiential retail stores, online platforms, and mobile apps across seven countries, employing 14,000 professionals. Chalhoub Group is ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. The Group has established "The Greenhouse", an innovation hub and incubator for start-ups and small businesses. Chalhoub Group is committed to sustainability, embedding it into its business strategy, and is a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Role Purpose

Deliver outstanding customer service while using sales techniques and product knowledge to achieve sales targets. Maintain counter cleanliness, manage stock replenishment, handle new product launches, promote products, and maintain high grooming standards.

Key Responsibilities

Customer Experience & Sales

• Build and maintain guest experience standards to establish strong loyalty.
• Address customer queries about products, prices, availability, product uses, and services.
• Communicate with customers to assess needs, provide assistance, and meet or surpass expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales while achieving line and sales targets using makeup knowledge.
• Participate in achieving incentives.

Reporting & Performance Tracking

• Generate daily sales reports.
• Track sell-out targets at store level.
• Track post-launch sales at store level.

Stock & Merchandising

• Ensure merchandising levels in the store are met as per brand guidelines.
• Ensure in-store stock replenishment on appropriate shelves and counters at appropriate times.
• Report stock shortages using the stock order form.
• Ensure stock receipt follows set procedures.

Qualifications & Experience

• Two years of experience in the beauty industry is a plus.

Additional Information

• This is a part-time position.
• Competitive benefits package includes healthcare, child education contribution, remote and flexible working policies, and exclusive employee discounts.
• Learning and development opportunities and exposure to different assignments within the role or through internal mobility are available.
• Chalhoub Group welcomes all applicants and ensures equal opportunity without regard to gender, age, race, religion, national origin, or disability status.