Operations Manager | alfanar Electric

Role Overview

Operations Manager at alfanar Electric. The role leads overall operational activities to ensure efficient, safe, and cost-effective execution of production, maintenance, quality, supply chain coordination, and resource utilization in line with business objectives, customer requirements, and company standards.

Role Purpose

Manage day-to-day operational activities to ensure smooth workflow across production, maintenance, quality, and related support functions while monitoring operational performance, addressing productivity issues, and driving continuous improvement across all operational areas.

Key Responsibilities

Operations Management

• Manage day-to-day operational activities to ensure smooth workflow across production, maintenance, quality, and related support functions.
• Ensure operational plans are executed in line with approved schedules, targets, and business priorities.
• Monitor operational performance and address issues affecting productivity, delivery, quality, cost, or safety.
• Coordinate with internal departments to ensure alignment between operations and business requirements.

Production & Delivery Performance

• Follow up on production progress to ensure output targets and delivery timelines are achieved.
• Ensure effective utilization of manpower, machines, materials, and operational capacity.
• Support the resolution of operational bottlenecks, delays, and resource constraints.
• Monitor performance indicators related to productivity, efficiency, downtime, quality, safety, and cost.

Quality, Safety & Compliance

• Ensure operations comply with quality standards, safety requirements, company procedures, and applicable regulations.
• Promote a safe working environment and ensure proper implementation of health and safety practices.
• Follow up on quality issues, non-conformities, and corrective actions with concerned teams.
• Ensure proper housekeeping, workplace discipline, and 5S practices across operational areas.
• Ensure a safe, secure, and legal work environment as per standard regulations.

Resource & Cost Management

• Manage operational resources to achieve optimal utilization and cost efficiency.
• Monitor operational costs and support initiatives to reduce waste, rework, downtime, and unnecessary expenses.
• Support budget planning and ensure operational activities are managed within approved targets.
• Recommend actions to improve resource planning, manpower allocation, and operational efficiency.
• Monitor and control budgets and expenses to achieve optimum cost efficiency.

Process Improvement

• Identify opportunities to improve operational processes, workflow, productivity, and service levels.
• Lead continuous improvement initiatives to enhance efficiency, quality, and cost performance.
• Coordinate with engineering, maintenance, quality, and supply chain teams to improve operational reliability.
• Support the implementation of new systems, tools, and best practices across operations.
• Develop and coordinate well-defined written systems, policies, and procedures.
• Seek automation opportunities and promote the use of automated systems.

Team Management & Reporting

• Manage and guide operations teams to ensure effective performance and accountability.
• Assign responsibilities, monitor performance, and support team development.
• Prepare operational reports, performance updates, and improvement recommendations for management.
• Communicate operational priorities, challenges, and progress to relevant stakeholders.
• Recruit, recognize, and cultivate high performers to create a robust second line of management.
• Recognize low performers and guide them to improve or release them.
• Treat subordinates equally without discrimination.
• Base assessment criteria of subordinates on performance that leads to planned results.
• Ensure availability of delegation of authority matrix with sufficient delegations as per company policy.

Business Planning & Strategic Alignment

• Take full responsibility for operations as per the job description and required deliverables, considering general company guidelines.
• Anticipate problems and make necessary proactive steps to prevent them.
• Make necessary and proper timely decisions.
• Deliver required results in a timely manner with required quality and cost.
• Make a tangible difference to the area of operation and exceed business expectations.
• Transform corporate goals into business plans.
• Plan, follow up, and execute annual and development plans.
• Monitor plan performance and initiate action to strengthen results and take corrective action accordingly.
• Provide periodic work progress reports.

Organizational Development

• Develop the organizational structure according to current requirements, taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Technology & Adaptation

• Be conversant and able to navigate through IT solutions relevant to the job and business.
• Adapt to new and alternative techniques, technologies, management structures, and business models.

Qualifications & Experience

• Bachelor Degree in Electrical Engineering or any relevant field.
• 10-15 years of work experience, or 15+ years of work experience.

Skills & Competencies

• Operations Management
• Operations Planning
• Operations Research