Online Merchandiser

Role Overview

Online Merchandiser at Majid Al Futtaim, MAF LifeStyle Digital division.

Role Purpose

Support the online merchandising team with essential omni-channel operational tasks that ensure smooth execution of online trade activities and deliver an optimized, engaging e-commerce experience across digital platforms.

Key Responsibilities

Content Management

• Execute content uploads across Majid Al Futtaim Lifestyle websites and mobile applications with accuracy, consistency, and alignment to brand standards.
• Ensure precise linking of product imagery with corresponding product data to guarantee accurate representation across digital platforms.

Operations & Coordination

• Maintain and manage dynamic studio tracking sheets to ensure real-time data accuracy for cross-functional visibility and operational efficiency.
• Manage and coordinate product samples for photoshoots by analyzing item lists and collaborating with the warehouse team to ensure timely delivery.

Merchandising Strategy

• Collaborate closely with Online Merchandisers to optimize category pages, ensuring key products, trends, and stories are effectively highlighted to drive engagement and conversion.
• Ensure an understanding of customer trends and requirements to offer an optimal online customer journey.

Stakeholder Management

• Coordinate with suppliers and the buying team to collect and enrich product content, enabling comprehensive brand and product representation on all digital channels.

Reporting & Analytics

• Prepare daily, weekly, and monthly reports of online KPIs to support data analysis.

Qualifications & Experience

• Bachelor's degree in Business Administration, E-commerce, Marketing, or a related field.
• 2+ years in an online merchandising role.
• Experience in the Fashion business.

Skills & Competencies

• Strong understanding of online merchandising principles.
• Advanced Excel knowledge.
• Knowledge of new technologies to enhance online customer experience.