Office Manager

Role Overview

Office Manager at webook.com, Qatar. This role oversees day-to-day office operations with a strong focus on government relations (GRO activities), banking coordination, and general office administration.

Company Overview

webook.com is one of the leading event ticketing and experience platforms, known for innovation, agility, and ability to scale. The company has powered some of the largest events in the region, with over 2 billion SAR in ticket sales, and is now expanding globally.

Role Purpose

Ensure smooth regulatory compliance, efficient office operations, and effective coordination with external stakeholders including ministries, banks, service providers, and vendors.

Key Responsibilities

Government Relations

• Act as the primary point of contact with Qatari government authorities, including the Ministry of Interior, Ministry of Labour, Ministry of Commerce & Industry, Immigration, and relevant portals.
• Handle all residency-related processes, including QID applications, renewals, transfers, and cancellations.
• Coordinate medical tests, fingerprints, and biometrics processing.
• Manage exit permits and related approvals.
• Manage company-related registrations and renewals, including Commercial Registration, Trade License, Computer Card, and Establishment Card.
• Maintain accurate tracking of document expiry dates and ensure timely renewals.

Banking & Financial Administration

• Coordinate with local banks for corporate bank account maintenance.
• Manage KYC documentation and periodic bank reviews.
• Liaison for cheque books, tokens, signatory updates, and general bank requests.
• Support finance teams with bank letters, attestations, and official confirmations.
• Provide documentation required for payment gateways or financial partners.
• Act as the local point of contact between the company, banks, and external advisors.

Office & Facilities Management

• Manage day-to-day operations of the Qatar office, including office supplies, vendors, and service providers.
• Oversee maintenance, cleaning, and utilities.
• Manage Internet, telecom, and access management.
• Oversee office setup, moves, and coordination with business centers or landlords.
• Ensure the office environment is professional, functional, and compliant with local regulations.

Administration & Coordination

• Maintain and organize all corporate documents, contracts, and licenses in physical and digital formats.
• Coordinate with HQ and cross-functional teams (HR, Finance, Legal) on Qatar-related matters.
• Support onboarding and offboarding processes from an administrative and compliance perspective.
• Assist with ad-hoc operational and administrative tasks as required.

Qualifications & Experience

• 5+ years of experience in office management, GRO, or administrative roles in Qatar.
• Strong hands-on experience with QID processes, government portals, and banking coordination in Qatar.
• Solid understanding of Qatar labor laws, immigration processes, and company compliance.

Skills & Competencies

• Excellent organizational and follow-up skills.
• Ability to work independently and manage multiple priorities.
• Strong communication skills in English and Arabic.
• High level of discretion and professionalism when handling confidential information.