Job description
Role Overview
Manager - Total Rewards, Benefits & Wellbeing at Mastercard. This position is based in the EEMEA (Eastern Europe, Middle East & Africa) region and partners with the AP & EEMEA Benefits & Wellbeing leadership to design and deliver best-in-class benefits offerings and ensure statutory compliance across Asia Pacific and EEMEA regions.
Company Overview
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The company supports a wide range of digital payment choices, making transactions secure, simple, smart and accessible. The global Benefits & Wellbeing team designs and delivers consumer-focused programs for employees.
Role Purpose
This role leads benefits projects and initiatives for the EEMEA region while providing strategic Total Rewards, Benefits & Wellbeing support to business leaders. The position ensures employee experience is enhanced through compliant, well-designed benefit and wellbeing programs aligned with market practices and organizational needs.
Key Responsibilities
Stakeholder Partnership & Consulting
- Partner with business leaders and People Business Partners to provide Benefits & Wellbeing consulting support across the EEMEA region.
- Serve as the primary Total Rewards contact for the EEMEA region on all benefits and wellbeing related matters.
- Guide stakeholders on existing local benefit plans, perks and allowances.
Program Design & Market Expansion
- Design international employee benefit and wellbeing programs for the EEMEA region.
- Partner in business expansion plans by designing benefits and wellbeing offerings for new markets in the region.
- Develop business cases and recommendations for benefits design enhancements and rebalancing based on market intelligence, employee insights and organizational needs.
Compliance & Regulatory
- Stay informed on legislative developments and support the design of compliant benefits programmes across the EEMEA region.
Employee Engagement & Education
- Enhance employee experience, understanding and utilization of existing benefits and wellbeing offerings in the region through wellbeing summits and education seminars.
Vendor & Delivery Management
- Support vendor selection and contribute to vendor strategy and effectiveness reviews.
- Partner closely with the delivery team to provide design guidance and support for benefits and wellbeing programmes.
Cross-Functional Collaboration
- Collaborate on global and regional benefits projects with People Business Partners as needed.
- Support in accomplishing the 5-year benefits roadmap.
Qualifications & Experience
- Demonstrated knowledge of benefits and wellbeing programme design, market practices and regulatory requirements.
- Understanding of EEMEA benefits.
- Regional benefits consulting or in-house benefits experience preferred.
- Experience supporting benefits programmes across multiple countries and working effectively within a regional and global matrix environment preferred.
Skills & Competencies
- Ability to build cross-functional relationships and influence stakeholders across levels and functions.
- Problem-solving and creative thinking to support effective benefits proposals and solutions.
- Highly collaborative team player.
- Strong communication and customer-focused skills.
- Strong attention to detail and sense of urgency.
- Ability to prioritize, multitask and meet deadlines in a fast-paced and dynamic team environment.
Additional Information
Corporate Security Responsibility
All activities involving access to Mastercard assets, information and networks carry inherent organizational risk. Every person working for or on behalf of Mastercard is responsible for information security and must abide by Mastercard's security policies and practices, ensure the confidentiality and integrity of information being accessed, report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.