Manager, Product & Solutions, Merchant Solutions, West Arabia

Role Overview

Manager, Product & Solutions, Merchant Solutions, West Arabia at Mastercard. This role reports to the VP Commercialization – MPGS & Acceptance Eastern Europe, Middle-East and Africa.

Company Overview

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The company supports a wide range of digital payments choices, making transactions secure, simple, smart and accessible. MPGS provides an end-to-end and omnichannel payment gateway solution for merchants, payment facilitators and acquirers.

Role Purpose

Drive revenue growth and market share expansion by identifying and pursuing new business opportunities for MPGS and Acceptance across the EEMEA region, while building and maintaining strong relationships with existing and potential customers.

Key Responsibilities

Sales & Business Development

• Drive revenue growth by identifying and pursuing new business opportunities for MPGS and Acceptance in the EEMEA region.
• Develop and execute sales strategies and plans to achieve revenue targets and market share expansion.
• Lead and participate in sales presentations, business case development, proposals, and contract negotiations to close new business deals.
• Monitor and report on sales performance metrics, including pipeline management, conversion rates, and revenue growth.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers, including merchants, financial institutions, and other key stakeholders.
• Develop a strong understanding of customer needs, customers' product strategy, region conditions, and industry characteristics as they relate to products and platforms offerings.
• Participate actively in the customer planning process led by the account teams.

Strategy & Market Analysis

• Conduct market research and analysis to identify customer needs, competitive landscape, and market trends to inform sales strategies and plans.

Cross-Functional Collaboration

• Collaborate with cross-functional teams to ensure successful delivery of MPGS products and services to customers.

Qualifications & Experience

• Minimum of 7 years of experience in sales, business development, or related roles in the payments industry.
• Proven track record of driving revenue growth and market share expansion in the payments industry.
• Deep knowledge of the payments industry and the EEMEA market.

Skills & Competencies

• Strong strategic thinking, analytical, and problem-solving skills.
• Superior verbal and written communication skills.
• Experienced with MS Excel modeling.
• Self-starter with ability to deal with ambiguity.
• Ability to work effectively in a cross-functional and matrixed environment.

Additional Information

Corporate Security Responsibility

• Abide by Mastercard's security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.