Manager - Employee Relations

Role Overview

Manager – Employee Relations at Wynn Al Marjan Island, located in the United Arab Emirates. The resort is scheduled to open in early 2027.

Company Overview

Wynn Al Marjan Island is an integrated resort under construction on a picturesque island less than 50 miles from Dubai International Airport. The property will feature 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa, designed as an opulent beachside destination for discerning guests.

Role Purpose

The Manager – Employee Relations will develop and execute a comprehensive employee relations strategy aligned with organizational goals and legal standards, lead the Employee Relations team, and partner with People & Culture leadership to ensure consistent policy interpretation and fair resolution of complex employee matters across the organization.

Key Responsibilities

Strategy & Governance

• Develop and implement a comprehensive employee relations strategy aligned with organizational goals and legal standards.
• Monitor trends and proactively address areas of concern.
• Partner with People & Culture leadership, legal, and business leaders to ensure consistent interpretation and application of people policies and procedures.
• Ensure adherence to labor laws and internal policies.
• Support internal audits and policy enforcement.

Team Leadership & Case Management

• Lead and mentor the Employee Relations team, ensuring accurate documentation, confidentiality, and compliance in all case management activities.
• Oversee disciplinary processes and investigations, ensuring fair, thorough, and impartial handling of complex employee matters.
• Design and deliver employee relations training for managers and People & Culture teams, including onboarding sessions on people policies.

Employee Issues & Resolution

• Manage escalated employee relations issues, including performance improvement plans and workplace conflicts.
• Address employee complaints and grievances in a timely and equitable manner, acting as a trusted advocate for fair treatment.
• Advise Directors and managers on performance management, disciplinary actions, and dispute resolution strategies.

Engagement & Development

• Drive initiatives that enhance employee engagement, including feedback mechanisms, surveys, recognition programs, and wellbeing efforts.
• Lead and implement programs that strengthen employee relations and support organizational transformation.

Reporting & Metrics

• Track key metrics such as grievance reduction, employee turnover, engagement scores, and team efficiency to evaluate the impact of employee relations strategies.

Qualifications & Experience

• Bachelor's degree in Human Resource Management or related field required.
• Master's degree preferred.
• SHRM or CIPD certifications preferred.
• 8–12 years of relevant experience required.
• 6 years in employee relations or a related human resources function required.
• Advanced proficiency in labor law application, conflict management, and performance management.

Skills & Competencies

• English proficiency required.
• Arabic proficiency preferred.
• Proficient in Microsoft Office Suite.
• Proficient in Power BI.
• Experience with Oracle HCM preferred.
• Advanced communication and influence capabilities across departments.
• Ability to manage sensitive situations with discretion and professionalism.
• Shared or indirect influence over budget decisions.

Additional Information

• Salary paid in Dirhams (AED), the local currency of the United Arab Emirates.
• Excellent leave policy.
• Healthcare package.
• Incentive programs.
• Additional employee benefits provided.