Manager Digital Delivery

Role Overview

Digital Delivery Manager at OQ, based in Oman, reporting to the Head of IDS with 8 direct reports. This role sits within the PT&C stream and IDS & CI function.

Role Purpose

Lead and manage the end-to-end delivery of digital solutions across OQEP, ensuring projects, platforms, and enhancements are executed efficiently, securely, and in alignment with business priorities. Convert strategic initiatives into live solutions, modernize legacy processes, enable automation, and ensure seamless integration with corporate platforms and operational technology systems.

Key Responsibilities

Delivery Planning & Execution

• Lead end-to-end delivery of digital initiatives, platforms, and enhancements across the organization.
• Manage project teams, vendors, solution architects, and functional leads to ensure cohesive delivery.
• Establish clear delivery timelines, milestones, and scope agreements with stakeholders.
• Ensure all deliveries align with IDS strategy, architecture standards, governance frameworks, and cybersecurity requirements.
• Maintain visibility on delivery dependencies, constraints, risk areas, and resource needs.

Digital Project & Program Management

• Manage cross-functional delivery programs using Agile, Scrum, and hybrid methodologies.
• Maintain a unified delivery pipeline aligned with the enterprise portfolio.
• Oversee planning, execution, progress tracking, performance reporting, and proactive escalation of risks and constraints across multiple digital projects.
• Ensure comprehensive documentation, testing, training, and transition-to-operations activities.

Technology Integration & Solution Quality

• Oversee integration of digital systems with IT, OT, SAP, cloud, APIs, and data pipelines.
• Ensure adherence to architectural principles, data standards, DevOps practices, and security-by-design.
• Conduct quality assurance across all deliverables, including functional testing, UAT, and post-go-live stabilization.
• Work closely with IT Operations to ensure reliable handover, operational readiness, and performance monitoring.

Vendor, Contract & Stakeholder Management

• Manage relationships with implementation partners, SaaS providers, and system integrators.
• Ensure vendor performance meets contractual SLAs, delivery KPIs, and OQEP standards.
• Coordinate with Finance & Procurement on scope changes, resource planning, and cost control.
• Engage business owners, SMEs, and leadership to ensure alignment and drive adoption.

Continuous Improvement & Digital Maturity

• Identify opportunities to streamline delivery cycles, automate deployment processes, and improve time-to-value.
• Promote Agile and DevOps practices within Digital Solutions and across business teams.
• Drive post-implementation reviews, lessons learned, and delivery optimization.
• Support innovation requests and pilot emerging technologies in collaboration with IDS and business units.

Qualifications & Experience

• Bachelor's degree in Information Security, Computer Science, Information Systems, IT Engineering, or a related field.
• Minimum 8+ years in digital project delivery, IT solution implementation, or program management.
• Proven experience delivering enterprise systems, cloud solutions, automation platforms, or digital transformation initiatives.
• Experience working in energy, oil & gas, industrial, or large-scale corporate environments is an advantage.
• Experience collaborating with vendors and cross-functional stakeholders.

Skills & Competencies

Technical Competencies

• Strong understanding of digital platforms, integration, cloud architectures, and enterprise applications.
• Proficiency in Agile/Scrum delivery frameworks.
• Experience with DevOps toolchains, CI/CD pipelines, and release management.
• Solid grasp of code practice principles, data governance, release management, and systems engineering.

Soft Competencies

• Strong stakeholder engagement, communication, and influence skills.
• Ability to manage multiple complex initiatives under time pressure.
• Problem-solving mindset with a focus on delivery discipline and accountability.
• Team leadership and vendor management capability.
• High adaptability and resilience in a fast-paced transformation environment.

Additional Information

• Language: Excellent knowledge of written, read, and spoken English (required).
• Working conditions: Office environment with extensive computer screen use; sporadic visits to operation sites.
• Budget control: OPEX and/or CAPEX and/or Revenue as relevant.
• Key internal interactions: IDS (IT Ops, Demand Management, Architecture, Data), PT&C, HSSE, Corporate Teams, Leadership Teams.
• Key external interactions: OQ Corporate Services, solution implementation partners, vendors, OEMs, consultants, SaaS providers, system integrators.