Locum Patient Care Assistant - Women Centre (3 months)

Role Overview

Locum Patient Care Assistant position at King's College Hospital London, Women Centre. This is a 3-month fixed-term contract.

Role Purpose

Support the nursing team in delivering high-quality patient care within the Women Centre. Work under the direction of the sister or Senior Nurse to facilitate patients safely through the clinic pathway, applying evidence-based guidelines and unit-specific competencies.

Key Responsibilities

Patient Care & Safety

• Actively promote the health, wellbeing, and safety of patients, their relatives, and visitors throughout their visit to the Hospital.
• Support registered nurses and doctors in delivering safe and effective patient care.
• Work within own capabilities and role, while demonstrating flexibility to extend responsibilities as required to support the running of the Medical Centre.

Clinical Documentation & Records

• Support the upkeep of computer-based patient records in line with the health record policy.
• Contribute to evaluation, audit, and standards setting within the Hospital.

Operations & Facilities

• Assist in ensuring daily stock levels are adequate, and all treatment and consulting rooms are prepared and stocked for the day ahead.
• Report stock issues promptly to senior nursing staff.
• Support colleagues with the smooth running of the Hospital by providing cover and assistance as required.

Reception & Patient Pathway

• Perform reception duties, including manning telephones, registering patients on the electronic system, and ensuring competent knowledge of the patient pathway.
• Provide information accurately and courteously, adhering to the telephone answering script.

General Duties

• Perform any additional duties reasonably assigned by the organization or line manager, even if not explicitly listed in this job description, to meet operational needs and support specific objectives of the department and organization.

Qualifications & Experience

• Healthcare diploma or degree.
• Minimum 2 years of experience working in a hospital or similar setting.

Skills & Competencies

• Proficient in basic computer applications, including MS Office (Word, Excel, PowerPoint, Outlook), with the ability to manage digital documentation and communication effectively.
• Excellent verbal and written communication skills to collaborate effectively with multidisciplinary teams, patients, and stakeholders.