Lead Test Engineer

Role Overview

Lead Test Engineer at RAK BANK. The role leads testing initiatives and acts as a Subject Matter Expert (SME) for Banking Systems, driving quality assurance best practices, test automation, and end-to-end testing across digital banking solutions while managing onshore and offshore QA teams.

Role Purpose

To drive quality assurance best practices and test automation across digital banking solutions, ensuring end-to-end testing excellence across all phases of delivery while leading and developing QA teams.

Key Responsibilities

Testing & Quality Assurance

• Lead end-to-end testing activities across SIT, UAT, Performance Testing, and Production releases.
• Design and implement test strategies, frameworks, and automation solutions.
• Drive continuous improvement through QA metrics, dashboards, and reporting.
• Conduct Functional, Integration, Regression, and Automation Testing.

Governance & Risk Management

• Manage defect triage, QA governance, risk mitigation, and release readiness.
• Act as SME for Core Banking, Digital Banking, CRM, IVR, ATM, Cards, and Banking Systems Integration.

Stakeholder & Team Management

• Collaborate with business, technology, vendors, and external partners to ensure quality delivery.
• Lead and mentor QA teams while coordinating with third-party vendors and service providers.
• Manage distributed onshore-offshore QA teams.

Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Minimum 5 years of QA/Testing experience.
• At least 3 years in a Lead or SME role supporting banking systems and transformation projects.
• Proven leadership experience managing distributed onshore-offshore QA teams.

Skills & Competencies

• Functional, Integration, Regression, and Automation Testing.
• Banking Systems and Digital Channels knowledge.
• Agile, Waterfall, and DevOps environments.
• Test Automation Tools: Selenium, UFT, JMeter, TestNG, Postman, or similar.
• Excellent stakeholder management, communication, and analytical skills.
• Core Banking Platforms (preferred).
• Digital Banking Channels (preferred).
• Cards & Payments Systems (preferred).
• Banking Integrations (preferred).
• Compliance & Regulatory Testing (preferred).