Large Enterprise Account Executive

Role Overview

Large Enterprise Account Executive at Sprinklr, located as specified in the hiring posting. The role focuses on managing and expanding key accounts that generate significant revenue for the company.

Company Overview

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. The unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Sprinklr was founded in 2009 to solve enterprise complexity that separated brands from their customers. The platform consists of four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights, built with an operating system approach on a single codebase.

Role Purpose

To establish, nurture, and expand valuable relationships with key enterprise accounts while developing new business sales revenue through strategic account planning, territory planning, and field-based sales activities. The role requires identifying and influencing decision-makers at CMO, COO, and CTO levels to close complex, enterprise-wide SaaS deals and generate significant revenue.

Key Responsibilities

Business Development & Revenue Growth

• Develop new business sales revenue through account planning, territory planning, researching prospect customers, and completing field-based sales activities within a defined set of prospects, territory, or vertical.
• Research and pursue new business opportunities and create connections with influencers, executives, and decision-makers.
• Develop sales opportunities and identify decision-makers while building champions at CMO, COO, and CTO levels.

Client Relationship Management

• Listen, identify, and understand clients' and prospective clients' needs in order to deliver value and exceed expectations.
• Build relationships with multiple stakeholders and positively influence them.
• Manage key accounts that generate significant revenue.

Knowledge & Continuous Improvement

• Enhance knowledge of the industry, market, and competitors to provide the sales edge needed to close business and generate revenue.
• Seek feedback at every opportunity from leaders, peers, and clients to continuously improve performance.

Qualifications & Experience

• 6+ years of successful Enterprise software sales experience, including full exposure to the obstacles involved in creating complex and enterprise-wide SaaS deals.
• Record of accomplishment as one of the top performers in current company or division.
• Proven success in building relationships and identifying and developing new business opportunities.

Skills & Competencies

• Top 10% sales performer with demonstrated energy and commitment to pursuing goals.
• High intelligence and great emotional quotient (EQ) with ability to remain nimble in a fast-moving industry.
• Passion for the Customer Experience revolution and ability to embrace change and understand how Sprinklr can impact various functions of global organizations.
• Understanding that relationships are central to success and ability to leverage relationships strategically.

Additional Information

Sprinklr offers a comprehensive suite of benefits designed to help each member of the team thrive. Voluntary healthcare coverage is provided to employees and their families in countries where applicable. Paid time off is provided to recharge and spend time with loved ones. An open Mentoring Program is designed to create meaningful connections that support growth and amplify focus on talent development.

Sprinklr is an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. The company is committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process.