Landscape Supervisor

Role Overview

Landscape Supervisor at Wasl, Dubai. Reports to the Landscape Manager within Asset Management Services & Solutions (Operations Division, Band 6). This role supervises landscaping, irrigation, gardening, and horticultural activities across Wasl sites.

Company Overview

Wasl was founded on May 25, 2008, from the union of the Dubai Development Board and Real Estate Department. Today, Wasl stands as one of Dubai's largest and most diversified real estate management companies, overseeing an expansive portfolio of landmark assets entrusted by DREC and other partners. The company is an active contributor to Dubai's economy, fostering enduring relationships with stakeholders through a customer-centric approach rooted in trust, respect, and innovation.

Role Purpose

To oversee all landscaping, irrigation, gardening, and horticultural activities across Wasl sites by supervising service providers, ensuring proper planting and maintenance of trees, plants, and fruit trees, monitoring irrigation systems, conducting site inspections, and maintaining high-quality landscape standards.

Key Responsibilities

Landscape Operations & Maintenance

• Supervise and coordinate all landscape maintenance, planting, irrigation, and horticultural activities carried out by the landscape service provider.
• Ensure compliance with approved scopes of work, SLAs, and quality standards.
• Oversee planting activities, ensuring proper horticultural practices are followed for trees, shrubs, ground cover, seasonal plants, and ornamental vegetation.
• Achieve sustainable growth and landscape aesthetics through effective oversight.
• Manage the cultivation, maintenance, and performance of fruit trees, vertical farming, hydroponic, and aquaponic systems.
• Ensure optimal growing conditions and productivity for specialized planting systems.
• Monitor the installation, maintenance, and performance of irrigation systems.
• Ensure efficient water management and optimal plant health through regular system monitoring.

Inspections & Quality Assurance

• Conduct regular inspections of landscaped areas to assess plant health, irrigation efficiency, cleanliness, and overall asset condition.
• Identify improvement opportunities and corrective actions during site visits.
• Review landscape maintenance reports, inspection findings, and performance records.
• Ensure timely follow-up and closure of observations and defects.
• Maintain regular site presence to oversee daily operations and verify work quality.
• Ensure all landscaping activities are completed without defects and in accordance with established standards.

Issue Resolution & Compliance

• Identify and resolve landscape-related issues, including pest infestations, plant diseases, soil deficiencies, and irrigation failures.
• Maintain healthy and attractive outdoor environments across all sites.
• Ensure all landscape works are executed in accordance with approved specifications and contractual requirements.
• Comply with environmental regulations and Wasl quality standards.
• Ensure all landscape activities comply with health, safety, and environmental requirements.
• Maintain a safe working environment across all sites.

Vendor & Performance Management

• Monitor service provider performance, manpower deployment, materials usage, and productivity.
• Ensure efficient service delivery and achievement of contractual KPIs.
• Exercise judgment to resolve day-to-day service issues within company policy.
• Escalate complex matters to the Landscape Manager.

Stakeholder Coordination

• Coordinate with internal stakeholders, contractors, and service providers.
• Plan and execute enhancement projects, seasonal planting programs, and landscape improvement initiatives.

Reporting & Financial Accountability

• Prepare periodic performance reports, improvement recommendations, and budgetary inputs.
• Support effective landscape management and continuous improvement across Wasl properties.
• Monitor and verify invoices for services rendered.
• Recommend payment approvals within delegated authority.
• Identify cost reduction opportunities while maintaining service standards.

Qualifications & Experience

Education

• Diploma or equivalent qualification in Facilities Management.

Experience

• 3–5 years' experience in Landscape operations.
• Proven experience as a Landscape Supervisor or similar role.
• Experience in handling fruit trees and specialized planting requirements.
• Strong knowledge of gardening practices, plant care, and landscape maintenance.
• Strong knowledge of fruit cultivation and horticulture practices.
• Strong knowledge of hydroponics, aquaponics, and irrigation systems.
• Strong knowledge of vertical farming and controlled environment agriculture (CEA).
• Good understanding of irrigation systems installation, troubleshooting, and maintenance.

Skills & Competencies

• Service Delivery Management: Proficient in coordinating landscape contracts and day-to-day activities.
• Vendor Oversight: Skilled in supervising external providers to ensure adherence to SLAs and KPIs.
• Quality Assurance: Conduct inspections and drive continuous improvements in service quality.
• Customer Focus: Resolve complaints professionally and enhance customer satisfaction.
• Reporting & Analysis: Prepare operational reports and track action plans effectively.
• Financial Awareness: Identify efficiencies and manage costs within operational remit.
• Health & Safety Compliance: Ensure compliance with hygiene, safety, and environmental regulations.
• Ethics & Corporate Governance: Advanced level.
• Strong supervisory and leadership skills.
• Ability to identify and resolve landscaping and garden-related issues.
• Excellent skills in using Microsoft Office.
• Basic technical knowledge and ability to read landscape drawings.

Additional Information

Work Environment

• Significant on-site presence across multiple properties required.
• Regular inspections, site visits, and tenant engagement are essential.

Internal Relationships

• Landscape Manager
• Property Management Teams
• Operations Manager
• Health & Safety Department

External Relationships

• Facilities Management Service Providers
• Landscaping Vendors
• Tenants and Occupants
• Regulatory Authorities

Financial Responsibilities

• No direct staff supervised (0 direct reports, 0 total reports).
• Exercises delegated authority to monitor costs and recommend payment approvals within established limits.