Kids Club Attendant at InterContinental Fujairah Resort
IHG Hotels & Resorts
Job description
Role Overview
Kids Club Attendant at InterContinental Fujairah Resort, located on Al Aqah Beach in Fujairah.
Company Overview
InterContinental Fujairah Resort is a five-star luxury beachfront property situated on the shoreline of Al Aqah Beach beneath the Hajjar Mountains. The resort features 190 rooms, indoor and outdoor event space, restaurants and bar. The staff represents over 30 languages and countries, creating an international five-star resort presence grounded in Arabian hospitality.
Role Purpose
Create a safe, fun, and welcoming environment for children while delivering engaging activities and personalized service. Ensure the Kids Club is clean, well-organized, and operated in line with resort standards and safety procedures.
Key Responsibilities
Guest Service & Supervision
- Welcome children and families warmly and provide personalized service.
- Follow registration, sign-in and sign-out, and child supervision procedures.
- Supervise children and ensure their safety, wellbeing, and comfort at all times.
- Communicate with parents and respond to children's needs and guest requests with care and professionalism.
Activities & Programming
- Plan and organize fun, engaging, and age-appropriate games, crafts, educational, and recreational activities.
- Support revenue-generating Kids Club activities and resort programs where applicable.
Operations & Maintenance
- Clean, sanitize, and properly store toys, equipment, and activity materials after use.
- Follow all resort SOPs, safety procedures, and brand standards.
- Process payments accurately and handle cash and other forms of payment in accordance with resort procedures.
- Perform other reasonable duties as assigned.
Qualifications & Experience
- Previous experience in a similar position, preferably within a hotel or resort environment.
- Relevant qualifications or training in childcare, teaching, recreation, or hospitality is an advantage.
- Basic knowledge of child safety, hygiene, and first aid preferred.
Skills & Competencies
- Good command of spoken English; additional languages are an advantage.
- Friendly, patient, and energetic, with the ability to interact confidently and professionally with children and parents.
- Good communication and teamwork skills.
- Ability to handle emergency situations calmly and effectively.
Additional Information
- Flexible to work shifts, weekends, and public holidays.
- Competitive pay and benefits offered.
- Equal opportunity employer.