Junior Banker – Citi Commercial Banking (UAE Nationals Only)

Role Overview

Junior Banker – Citi Commercial Banking with Citi in the UAE. UAE Nationals only.

Company Overview

Citi Commercial Bank serves Mid-Market companies with a global banking network, thought leadership and global financial capabilities. The bank delivers extensive industry knowledge, local expertise and dedicated service support across 5 key growth industries: Business & Professional Services, Industrials, Digital, Technology & Communications, Consumer and Healthcare.

Role Purpose

In cooperation with Senior Relationship Managers, service the banking and financing needs of international Mid-Market clients, deepen existing client relationships, and acquire and onboard new commercial banking clients.

Key Responsibilities

Client Relationship Management

• Build relationships with Citi network and operational teams, becoming a key contact for client requests, internal requests, escalation and resolution.
• Support Senior Relationship Manager in management of assigned portfolio of clients.
• Work closely with Senior Relationship Managers to ensure a 'Client First' approach and deliver outstanding day-to-day banking and operational support to Mid-Market clients.
• Call on clients with Senior Relationship Managers and maximize 'One Citi' client experience by proactively leveraging and sharing Citi's market-leading insights, global network and solutions.
• Develop and maintain strong ties with Commercial Banking teams across the globe, particularly colleagues working across the same sector vertical and Commercial Subsidiaries Group colleagues.

Operations & Implementation

• Monitor and support products' implementation processes, client onboarding processes and manage sales CRM platform.
• Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during onboarding and on an ongoing basis, ensuring appropriate compliance deliverables are met.
• Administrate the credit relationship of clients, ensuring proper application of policies and institutional processes.

Credit & Deal Support

• Work with Senior Relationship Managers to analyse client relationships, risks and opportunities.
• Assist with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review and preparation.
• Understand key commercial banking processes and solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.

Sales & Business Development

• Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials.
• Assist with new client acquisition.

Cross-Functional Collaboration

• Collaborate and work closely with various product teams: cash sales, trade finance, markets, corporate finance, Underwriting and Risk teams.
• Work collaboratively with key internal stakeholders across CCB and share best practice across teams to deliver best-in-class relationship management to new and existing clients.

Risk & Compliance

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation.
• Safeguard Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations.
• Adhere to Policy and apply sound ethical judgment regarding personal behaviour, conduct and business practices.
• Escalate, manage and report control issues with transparency.

Qualifications & Experience

• Bachelor's degree or university degree or equivalent experience.
• 5–8 years of experience.
• Previous banking experience.
• Working within Commercial or Corporate banking is desirable.
• Experience in a Client Relationship role or client-facing role.

Skills & Competencies

• Sales, presentation and communication skills with focus on first-class service quality.
• Analytical and credit skills.
• Analytical and problem-solving skills.
• High level of self-motivation.
• Knowledge of general banking processes and general understanding of commercial banking solutions.
• Ability to build and develop strong client relationships.
• Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners.
• Proficiency with Microsoft and CRM applications.

Additional Information

• Full-time position.
• Job Family Group: Commercial and Business Sales.
• Job Family: Relationship Management.
• Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.