Job description
Role Overview
Cashier position at Majid Al Futtaim, UAE. This role processes customer transactions accurately and timely using various payment modes while delivering excellent service and following Cash Counter Office policies and procedures.
Role Purpose
Process transactions in an accurate and timely manner using various modes of payment while ensuring excellent service is delivered to all customers and activities are carried out according to required guidelines.
Key Responsibilities
Transaction Processing
- Scan merchandise, register sales, and process customer transactions accurately using cash, card, or other approved payment methods.
- Communicate applicable currency exchange rates and denominations to customers and perform counterfeit detection or security checks when required.
Customer Service
- Deliver prompt, courteous, and professional customer service to ensure a positive shopping experience.
- Assist with packing purchased items to provide efficient and seamless service at the checkout counter.
Sales & Promotions
- Promote add-on sales opportunities and stay informed about current promotions, offers, and advertisements.
Cash Counter Management
- Manage the assigned cash counter, including setup of cash floats, availability of bags and stationery, and end-of-day cash reconciliation.
- Maintain full accountability for the security of cash, payment devices, and other valuables assigned to the counter.
Compliance & Development
- Participate in training and development initiatives and ensure compliance with MAF Retail's Human Capital policies, procedures, and operational guidelines.
Qualifications & Experience
- High School Diploma or equivalent qualification.
- 0β2 years of experience in a cashier, retail, or customer service role.
Skills & Competencies
- Demonstrated ability to process transactions quickly and accurately, including scanning items and handling various payment methods.
- Ability to pack and wrap customer purchases according to established quality and presentation standards.
- Strong customer service skills, with excellent listening abilities and the ability to work effectively in a multicultural environment.
- Highly organized with strong multitasking capabilities and a keen attention to detail.
Additional Information
- Work in a friendly environment where colleagues share positive vibes and enthusiasm for the future.
- Opportunity to work with over 45,000 diverse and talented colleagues, all guided by the Leadership Model.