IT Sales Representative-Saudi National - Madinah, KSA

Role Overview

IT Sales Representative at DeepSource Technologies in Madinah, Kingdom of Saudi Arabia. This is an office-based sales position focused on communicating with prospective and existing customers to understand their business requirements, introduce IT solutions, and close sales opportunities.

Role Purpose

Engage with prospective and existing customers to understand their IT needs, present the company's solutions, and drive sales through professional communication, coordination with technical teams, and systematic opportunity management.

Key Responsibilities

Sales & Customer Communication

• Communicate professionally with prospective and existing customers through phone calls, emails, online meetings, and other communication channels.
• Present the company's IT products, services, and solutions clearly and confidently.
• Respond to customer inquiries and follow up on sales opportunities.
• Maintain positive and professional relationships with customers.

Customer Needs Analysis & Solution Design

• Understand customer requirements and recommend suitable IT solutions in coordination with the technical team.
• Coordinate with technical, presales, and operations teams to ensure customer requirements are addressed.
• Prepare quotations, proposals, and other sales documents.

Sales Process Management

• Follow up with customers throughout the sales process until the opportunity is closed.
• Update customer information and sales activities in the company's CRM system.
• Maintain accurate records of leads, opportunities, follow-ups, and sales results.
• Achieve the assigned monthly and quarterly sales targets.

Reporting & Analysis

• Prepare regular reports on sales activities and opportunity status.

Qualifications & Experience

• Saudi national.
• Bachelor's degree or diploma in Business Administration, Marketing, Information Technology, or a related field.
• Previous sales or customer-facing experience is preferred, particularly within the IT or technology sector.
• Fresh graduates with strong communication and interpersonal skills may also be considered.

Skills & Competencies

• Excellent Arabic communication skills.
• Good English communication skills.
• Strong presentation, negotiation, and relationship-building abilities.
• Confidence when speaking with customers and presenting solutions.
• Basic understanding of IT products, services, or technology solutions is preferred.
• Ability to learn technical concepts and explain them to non-technical customers.
• Self-motivated, organized, and results-oriented.
• Good knowledge of Microsoft Office; experience with CRM systems is an advantage.

Additional Information

• Based in Madinah or willing to work there.
• Competitive monthly salary.
• Sales commission and performance-based incentives.
• Medical insurance.
• Professional training on the company's IT solutions.
• Career development and progression opportunities.
• Supportive and professional working environment.