IT Project, Specialist

Role Overview

IT Project Specialist at Masterworks subsidiary Jadaya, based at HQ. The role supports the planning, coordination, and execution of IT projects by ensuring proper documentation, tracking, and communication among stakeholders.

Role Purpose

Assist project managers and technical teams in ensuring that projects are delivered efficiently and aligned with business needs through documentation, progress tracking, stakeholder communication, and compliance with project management standards.

Key Responsibilities

Project Planning & Coordination

• Assist in planning and coordinating IT project activities and timelines.
• Maintain project tracking tools and update project status regularly.

Project Tracking & Monitoring

• Track project progress, milestones, risks, and deliverables.
• Monitor project budgets and assist in financial tracking and reporting.
• Identify and report project risks or issues to the project manager.

Documentation & Reporting

• Prepare and maintain comprehensive project documentation, including reports and meeting minutes.
• Ensure compliance with internal project management standards and frameworks.

Stakeholder Management & Communication

• Support communication and collaboration between IT teams, business units, and vendors.
• Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention.

Implementation & Testing

• Participate in testing, implementation, and post-project evaluations.
• Support change management activities during project rollouts.

Account Growth & Commercial Support

• Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions.
• Collaborate with the sales team to support new business opportunities.

Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 2–4 years of experience in IT projects or project coordination roles.
• Familiarity with project management methodologies such as Agile or Waterfall.

Skills & Competencies

• Proficiency in project tracking tools such as MS Project, JIRA, or Trello.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and follow-through.
• Fluent in English (spoken and written).