Inspector

Role Overview

Inspector at Wasl, Property Management Department, Dubai. Reports to the Inspection Team Leader.

Company Overview

Wasl was founded on May 25, 2008, from the union of the Dubai Development Board and Real Estate Department, with the mission to transform Dubai into a more captivating destination for residents, businesses, and visitors. Today, Wasl stands as one of Dubai's largest and most diversified real estate management companies, overseeing an expansive portfolio of landmark assets entrusted by DREC and other esteemed partners.

Role Purpose

The Inspector conducts field inspections of assigned land plots, properties, facilities, common areas, and tenant-occupied premises to verify compliance with lease agreements, approved usage, property regulations, and organizational requirements. The role identifies and documents violations, maintenance issues, occupancy concerns, unauthorized activities, and non-compliant usage, preparing inspection reports with supporting evidence and photographs.

Key Responsibilities

Inspection Execution

• Conduct routine field inspections of assigned land plots, properties, facilities, tenant premises, common areas, utilities, parking areas, and shared services.
• Follow approved inspection schedules, annual inspection plans, special inspection requests, and instructions from the Inspection Team Leader.
• Respond to additional inspection requests, special investigations, or follow-up visits requested by management, the Inspection Team Leader, or violation-related teams.

Compliance Verification

• Verify that premises are used in line with lease agreements, approved activity, permitted land use, property rules, and applicable regulations.
• Monitor land and property usage, including commercial, residential, storage, open yard, facility, and other approved usage categories.
• Verify trade licenses, tenancy contracts, lease documents, operational activities, and other relevant documents during site inspections.

Violation Identification and Documentation

• Identify and document violations such as expired contracts, unauthorized usage, subleasing, misuse of premises, unapproved activities, occupancy irregularities, or breaches of property rules.
• Inspect properties to assess maintenance condition, damages, safety concerns, misuse, unauthorized alterations, cleanliness, and general upkeep.
• Gather evidence of violations or non-compliance through photos, site observations, tenant interviews, neighbour or watchman feedback, and supporting documentation where required.

Reporting and Record Management

• Prepare and submit accurate inspection reports with observations, findings, photos, evidence, document status, and recommended follow-up actions.
• Maintain updated inspection records, case files, site visit logs, photographs, correspondence, and supporting documents for each assigned plot or property.

Stakeholder Coordination

• Coordinate with tenants, occupants, watchmen, facility teams, and relevant stakeholders to clarify inspection findings and request missing or required documentation.
• Participate in tenant meetings related to violations, compliance matters, inspection outcomes, and follow-up requirements when required.

Escalation and Support

• Escalate serious violations, safety risks, repeated non-compliance, sensitive tenant issues, or unresolved matters to the Inspection Team Leader in a timely manner.
• Support the delivery of official correspondence, greeting cards, or organizational materials to external stakeholders when assigned.

Compliance and Governance

• Ensure inspection activities are conducted professionally, objectively, and in line with approved procedures, confidentiality requirements, and customer service standards.
• Comply with information security policies, data confidentiality requirements, audit requests, and incident reporting procedures.
• Perform additional tasks as assigned by the line manager in line with business needs.

Qualifications & Experience

Essential

• Professional diploma or equivalent qualification in Real Estate, Property Management, Facilities Management, Business Administration, Engineering, or a related field.
• 1–3 years of experience in property inspection, real estate operations, facilities inspection, compliance inspection, property management, or field operations.
• Basic understanding of lease agreements, tenancy documents, property usage, occupancy verification, and inspection procedures.
• Ability to identify property violations, maintenance issues, unauthorized activities, and documentation gaps.

Desirable

• Experience in UAE real estate, property management, land inspection, leasing operations, facilities management, or regulatory inspection.
• Knowledge of property regulations, tenant compliance requirements, land use categories, and common lease violation types.
• Training in property inspection, health and safety, customer service, compliance, or report writing.
• Arabic language skills are an advantage.

Skills & Competencies

Technical Skills

• Property Inspection: Conduct routine inspections of land plots, properties, facilities, common areas, and tenant premises (Intermediate proficiency).
• Lease Compliance Monitoring: Verify compliance with lease terms, approved usage, tenant obligations, and property regulations (Intermediate proficiency).
• Violation Identification: Identify unauthorized usage, expired contracts, subleasing, misuse, occupancy issues, and other non-compliance matters (Intermediate proficiency).
• Inspection Reporting: Prepare clear inspection reports with observations, photos, evidence, and follow-up recommendations (Intermediate proficiency).
• Document Verification: Review tenancy contracts, trade licenses, lease documents, approvals, and supporting records during inspections (Intermediate proficiency).
• Land Use Monitoring: Monitor approved land and property usage, including commercial, residential, storage, open yard, and operational activities (Intermediate proficiency).
• Property Condition Assessment: Identify maintenance issues, damages, cleanliness concerns, safety risks, and property condition observations (Intermediate proficiency).
• Evidence Collection: Collect site evidence through photographs, observations, stakeholder inputs, and supporting documentation (Intermediate proficiency).
• Record Management: Maintain accurate inspection files, site visit records, case documents, photos, and follow-up logs (Intermediate proficiency).
• Escalation Support: Escalate serious violations, unresolved cases, safety concerns, or sensitive matters to the relevant authority (Intermediate proficiency).

Professional Competencies

• Good report writing skills with the ability to prepare clear inspection observations supported by photos and evidence.
• Good communication, coordination, observation, and problem-solving skills.
• Tenant Coordination: Communicate with tenants and occupants to clarify issues, request documents, and explain inspection requirements (Intermediate proficiency).
• Information Security and Confidentiality: Handle inspection records, tenant information, photos, and case details in line with confidentiality standards (Beginner proficiency).

Systems and Tools

• Basic proficiency in MS Office.
• Ability to use mobile devices, inspection tools, or reporting systems.

Licensing

• Valid UAE driving license may be required depending on assigned inspection coverage.

Additional Information

Work Environment

• Field-based inspection environment covering land plots, properties, facilities, tenant premises, and common areas under Property Management.
• Works within approved inspection plans, property regulations, lease terms, service procedures, compliance requirements, and escalation guidelines.

Decision-Making Authority

• Responsible for routine decisions related to conducting inspections, verifying documents, recording observations, identifying non-compliance, and preparing inspection reports.
• Exercises judgment in identifying potential violations, maintenance issues, unauthorized activities, and cases requiring further review.
• Makes recommendations on follow-up inspections, documentation requirements, corrective actions, and case escalation based on site findings.

Organizational Relationships

• Internal: Inspection Team Leader, Property Management Team, Violations Team, Leasing Team, Legal Team, Customer Service Team, Facilities Management Team, Security Team, Finance Team, and other relevant internal departments.
• External: Tenants, occupants, landlords, owners, watchmen, neighbours, contractors, service providers, government or regulatory authorities, and other external stakeholders as required during inspection activities.

Financial Responsibilities

• No direct budget or revenue ownership.
• Supports protection of organizational assets by identifying misuse, damage, unauthorized activities, and non-compliance within assigned properties.
• Contributes to reducing operational and compliance risk through accurate inspections, reporting, and follow-up.
• Responsible for proper use of assigned inspection tools, devices, vehicles, forms, systems, and documentation resources.