Job description
Role Overview
Human Resources Trainee at wasl, a leading golf and hospitality management group operating across the UAE. The role is based within the Human Resources Department and reports to the HRM/AHRM.
Company Overview
Viya is the UAE's leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel. As part of wasl Hospitality & Leisure, Viya is recognized as a guardian of golfing heritage and a leader in modern hospitality. Operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates.
Role Purpose
To serve as the first point of contact at the Human Resources Department, ensuring all visitors receive prompt and cordial attention while maintaining effective file management and supporting recruitment and administrative processes across the organization.
Key Responsibilities
File Management
- Prepare and maintain personnel files for new joiners and outsourced staff.
- Effectively maintain personnel files across the Clubs.
- Ensure documents are filed in the respective sections.
Recruitment
- Maintain an effective CV database.
- Coordinate with the Human Resources Officer regarding collating of documents for survey.
- Coordinate with HR Officer and HR Assistant for updating Recruitment Tracker.
Administration
- Ensure Job Descriptions are properly updated and filed in each personnel file.
- Independently handle the process of SPP account.
- Assist the HR Officer in filing the appraisal.
- Assist the HR Officer to finalize surveys.
Organizational Engagement
- Participate in various extra activities contributing towards individual and organizational growth.
- Represent the department or a group in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects.
- Be trained as a Fire Marshall or First Aider.
Quality & Service
- Demonstrate awareness of Dubai Golf Mission, Vision and Values.
- Apply the 4 Service Steps throughout serving internal and external customers.
IT Security Awareness
- Read, understand and comply with all applicable Information Security Policies and Procedures of wasl DG.
- Cooperate, coordinate and share information with Internal/External Audit teams as appropriate and applicable.
- Attend Information Security Awareness sessions conducted by the wasl IT Department.
- Immediately report all Information Security breaches, events, weaknesses, and incidents (actual or suspected breaches) to the IT Service Desk.
Qualifications & Experience
- Bachelor's Degree.
- 2 years experience in a similar position.
Skills & Competencies
- Computer literate in MS Office (Word, Excel, Power Point).
- Good command of the English Language.
- Team player.
- Ability to work under pressure.
- Customer oriented person able to interact with all nationalities and levels.