House Manager (Private Family)

Role Overview

House Manager (Private Family) at Asico. This role oversees the day-to-day operations of a private residence for an Emirati family.

Role Purpose

Ensure the smooth running of the household, manage domestic staff, coordinate maintenance and service providers, and maintain the highest standards of cleanliness, organization, and hospitality while ensuring complete confidentiality.

Key Responsibilities

Operations & Management

• Oversee the daily operations of the residence to ensure the household runs efficiently.
• Ensure the property is maintained to the highest standards of cleanliness, presentation, and functionality.
• Ensure all household operations reflect the family's standards and preferences.
• Handle emergencies and resolve operational issues promptly and professionally.

Staff Management

• Recruit, supervise, train, and evaluate household staff, including housekeepers, chefs, drivers, nannies, and other domestic employees.
• Develop staff schedules, assign duties, and monitor performance.
• Manage multiple household staff and external vendors.

Maintenance & Procurement

• Coordinate routine maintenance, repairs, and renovations with external contractors and service providers.
• Manage household inventories, supplies, and procurement of groceries, household items, and luxury goods.
• Liaise with suppliers, contractors, and service providers to ensure quality service and cost efficiency.

Financial Management

• Prepare and monitor household budgets, expenses, and vendor payments.

Events & Family Support

• Coordinate family events, private gatherings, and special occasions held at the residence.
• Work closely with the family's Personal Assistant and Travel Planner to support daily schedules and travel-related preparations.

Governance & Confidentiality

• Ensure household policies, security procedures, and privacy protocols are strictly followed.
• Maintain confidential records related to the household and family operations.

Qualifications & Experience

• Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field is preferred.
• Minimum of 5 years of experience as a House Manager, Estate Manager, Hospitality Manager, or in a similar role.
• Previous experience working for VIP families, UHNW individuals, royal households, or private family offices is highly preferred.
• Arab Nationality is required.

Skills & Competencies

• Strong leadership and team management.
• Exceptional organizational and multitasking abilities.
• Attention to detail and commitment to high service standards.
• Budgeting and financial management.
• Vendor and contractor management.
• Excellent interpersonal and communication skills.
• High level of discretion, integrity, and professionalism.
• Ability to remain calm and effective under pressure.
• Excellent communication skills in English; Arabic is an advantage.
• Proficiency in Microsoft Office and household management software is an advantage.
• Valid UAE driving license is preferred.