Hostess

Role Overview

Hostess position at Apparel Group.

Role Purpose

Deliver exceptional guest experiences through efficient greeting, seating, and reservation management while maintaining high standards of professionalism and punctuality.

Key Responsibilities

Guest Service

• Greet guests according to established standards.
• Manage table assignments and seating timing.
• Handle reservation inquiries and bookings.
• Monitor guest satisfaction scores.

Operational Standards

• Maintain attendance and punctuality requirements.
• Uphold communication standards in all guest interactions.
• Meet grooming standards appropriate to the role.