Hostess

Role Overview

Hostess at Four Seasons, Kuwait City. A resort-like sanctuary in the heart of Kuwait featuring contemporary Middle Eastern architecture, striking sculptures, rooftop restaurants, leisure facilities, and the city's largest guest rooms.

Company Overview

Four Seasons is powered by its people—a collective of individuals committed to becoming better, pushing themselves to new heights, and treating each other as they wish to be treated. Team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. The company recognizes a familiar face, welcomes a new one, and treats everyone the way they would want to be treated themselves. The purpose is to create impressions that will stay with guests for a lifetime, grounded in the belief that life is richer when we truly connect to the people and the world around us.

The Kuwait location is the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating. It features soaring rooftop restaurants, leisure facilities, the city's largest guest rooms, Al Soor (known as La Chocolaterie of Kuwait), air-conditioned cabanas by the infinity pool, a buzzing rooftop, and lush adjacent parkland. City malls and souks are within a few minutes' drive.

Role Purpose

Welcome and seat guests promptly while managing reservations and table assignments, maintaining restaurant standards, and delivering exceptional guest service in line with Four Seasons hospitality values.

Key Responsibilities

Guest Reception & Seating

• Welcome and seat guests promptly while managing reservations and table assignments.
• Provide menu knowledge, handle inquiries, and address guest concerns with professionalism.

Restaurant Operations & Preparation

• Ensure restaurant, tables, and menus are clean, properly set, and guest-ready before each shift.
• Maintain station charts, cover counts, and assist with guest preferences using the reservation system.

Service & Team Support

• Assist with food and beverage service when required and support colleagues in daily operations.
• Uphold Four Seasons service standards, safety procedures, and work harmoniously with the team.

Qualifications & Experience

• Fluent in spoken and written English.

Skills & Competencies

• Strong multitasking, communication, and problem-solving skills.
• Excellent telephone manner.
• Guest service focus.

Additional Information

• Full board shared living accommodation in a high-quality, well-resourced compound.
• Complimentary nights at Four Seasons Hotels worldwide.
• Regular social and sporting events.
• Paid home leave tickets.
• Quality employee meals.
• Free transportation to and from work.
• High-speed Wi-Fi internet in accommodation and employee transportation buses.
• Hotel will apply for work authorization for the successful candidate.