Job description
Role Overview
Hospitality Training Programme 2026 with Dubai World Trade Centre in Dubai. This is a two-year, full-time structured learning and development programme designed to develop the next generation of Emirati hospitality professionals.
Role Purpose
Develop participants through comprehensive training and practical experience across key hospitality functions, including Food & Beverage Service, Food Hygiene, Customer Care, and guest-facing operations, with emphasis on service excellence, communication, professionalism, and cultural representation to prepare for successful careers in the hospitality and events industry.
Key Responsibilities
Training and Development
- Participate in structured learning across Food & Beverage Service, Food Hygiene and Safety, Customer Care and Guest Services, and Hospitality Operations.
- Develop expertise in Service Excellence, Communication and Interpersonal Skills, UAE Cultural Representation and Professional Etiquette.
- Build competencies in Teamwork and Collaboration, Health, Safety, and Operational Standards, and Personal and Professional Development.
Guest-Facing Operations
- Deliver exceptional guest experiences in a dynamic, fast-paced hospitality environment.
- Execute professional service standards across multiple hospitality functions.
- Work effectively in teams to support world-class exhibitions, conferences, and international events.
Qualifications & Experience
- UAE National holding a valid UAE Passport and Family Book (Khulasat Al Qaid) or Marsoom.
- Age between 18 and 30 years old.
- High School Certificate or Diploma.
- Very good verbal and written communication skills in English.
Skills & Competencies
- Passionate about building a career in hospitality and customer service.
- Customer-focused with excellent interpersonal and communication skills.
- Professional, adaptable, and eager to learn.
- Committed to delivering exceptional guest experiences.
- Able to work effectively in a dynamic, fast-paced environment.
- Team player with a positive attitude and strong sense of responsibility.
Additional Information
- Full-time employment contract.
- Willingness to work a 9-hour shift, including shift work where business requirements apply.
- Coaching, mentoring, and continuous learning opportunities provided.
- Exposure to world-class exhibitions, conferences, and international events.
- Career development opportunities within one of the region's leading hospitality and events organisations.