Heritage Training Program Manager

Role Overview

Heritage Training Program Manager at Sucafina. This role plans and delivers heritage training programs that improve staff capability, preserve cultural knowledge, and ensure consistent, quality training delivery.

Role Purpose

Develop and deliver heritage training programs that build staff capability, preserve cultural knowledge, and maintain consistent, high-quality training delivery across the organization.

Key Responsibilities

Curriculum & Content Development

• Develop heritage training curriculum and materials.
• Design curricula and learning materials.
• Create content including slides and manuals.

Training Delivery

• Deliver training sessions and practical workshops.
• Facilitate adult learning experiences with demonstrated public speaking abilities.

Assessment & Evaluation

• Assess trainee competency and provide coaching.
• Use assessment and evaluation methods to measure competency and learning outcomes.

Program Administration

• Maintain training records and reporting.
• Administer training using learning management systems (LMS) for recordkeeping.

Continuous Improvement

• Continuously improve programs using feedback.
• Collaborate with stakeholders to ensure program relevance and consistency.

Qualifications & Experience

• Experience coordinating training programs.
• Knowledge of heritage preservation and cultural practices.
• Experience with facilitation and adult learning methods.
• Coaching and mentoring experience.

Skills & Competencies

• Curriculum design.
• Training program development.
• Learning management systems (LMS).
• Assessment and evaluation methods.
• Content creation including slides and manuals.
• Facilitation and public speaking.
• Cultural sensitivity.
• Coaching and mentoring.
• Stakeholder collaboration.
• Attention to detail.
• Strong communication and stakeholder management skills.