Head of Project Management (Lebanon)

Role Overview

Head of Project Management at QNB, based in Beirut, Lebanon. This role requires relocation outside Lebanon on secondment.

Company Overview

QNB Group was established in 1964 as Qatar's first Qatari-owned commercial bank and is the largest bank in the Middle East and Africa region. The Group operates through subsidiaries and associate companies in more than 31 countries across three continents, employs more than 28,000 staff, serves up to 20 million customers through 1,000 locations and an ATM network of 4,300 machines. QNB maintains credit ratings of A from Standard & Poor's, Aa3 from Moody's and A+ from Fitch, and ranks as the most valuable bank brand in the Middle East and Africa according to Brand Finance Magazine.

Role Purpose

Establish and lead a QNB-wide project management office for all planned and ongoing projects. Develop the overall project management methodology, set up and manage the project portfolio in consultation with International Banking Division Doha, and independently manage and execute strategy assignments for business and support divisions.

Key Responsibilities

Portfolio & Strategy Management

• Develop Key Performance Indicators (KPIs) to monitor and track the QNB portfolio of ongoing projects.
• Lead and manage strategy assignments and implementation projects as a senior manager.
• Establish a methodology to manage the entire portfolio of all ongoing and planned projects within QNB in alignment with the Project team from International Banking Division Doha.
• Own and manage the preparation, development and project execution of specific strategy assignments or implementation projects in terms of content, scope, structure, deliverables, timing, resources and work plans.
• Lead and manage the development of aspiration and hypothesis formulation, conduct of analyses, market sizing and base-lining exercises, formulation of frameworks and strategic recommendations as well as conclusions.
• Support business and support divisions or countries in successfully managing and leading the implementation of strategic initiatives.
• Manage other strategy related activities, such as supporting yearly business planning, performance management and development of strategic plans across QNB.

Governance & Methodology

• Coordinate with the Project team from International Banking Division Doha to develop a project management methodology including the definition and development of all policies, processes, procedures and standards.
• Define, develop and introduce all documentation, project control and reporting templates related to the setup of a project management office (PMO).
• Introduce the new project management methodology successfully within QNB, jointly with the Project team from International Banking Division Doha.
• Develop and foster through the establishment of best practice standards and governance, providing direct assistance and coaching, a project management culture across all functions of the bank.
• Train all project responsible parties on the new project management methodology within QNB.

Oversight & Execution

• Monitor, steer and track all projects to ensure that projects are implemented and completed within the defined time, budget and scope with the support of the originally allocated resources.
• Monitor and review the financial plan for strategy assignments.
• Participate in regular project Steering Committees and propose or suggest corrective action to eliminate potential project issues within a defined time frame.
• Ensure follow-up on potential project issues with concerned parties and ensure resolution of issues within defined time frame.
• Manage the creation and maintenance of an inventory of projects including all related and necessary documentation and information.

Reporting & Communication

• Prepare management information reports on projects on a continuous basis to brief Executive Management on the status of project completion and suggest corrective action if required.
• Ensure the timely preparation of project status reports on an ongoing basis.
• Prepare updates and reports on the progress of projects to relevant management levels, committees and Board level committees.
• Update Executive Management on the QNB project portfolio on a regular basis.
• Effectively communicate relevant project and practice information to superiors and peers.
• Participate in relevant project and team meetings as and when required and report issues and concerns to management.

Stakeholder Management

• Build and maintain strong and effective relationships with all other related departments and units to ensure the successful completion of ongoing projects and strategy assignments within defined time frame.
• Act as the unique hub in QNB to verify all project requests for new projects for approval.
• Present new strategy assignments and project proposals to Executive Management and obtain their approval for execution.
• Liaise with all divisions in order to set up new strategy assignments and projects, including critical path, milestones, project organization, budget, resources and other planning elements.

Strategic Support

• Assist the CEO in identifying, analyzing and monitoring issues that affect or could impact the profitability, growth and productivity of the organization.
• Possess a thorough understanding of Project Management theory and practice.
• Possess superior knowledge of strategy and business development techniques, tools and methodologies including various strategic frameworks, concepts and practices.
• Demonstrate ability to provide the senior management team with support, direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges.
• Identify areas for professional development.
• Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above, including providing all necessary training to various department staff and handling special missions assigned by management.

Qualifications & Experience

• University graduate with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study); Master's degree preferred.
• Project Management Professional Certificate (PMP) is mandatory.
• Prince II and PMP certification is an advantage.
• Minimum 9 years experience in project management, preferably in the financial services arena.
• Proven track record in a similar position, preferably in a PMO of a bank with international exposure.
• Successful establishment of a PMO in the past.
• Previous experience as a project manager with full responsibilities for key strategic projects.
• Fundamental knowledge of economics.

Additional Information

• Position closes 31 December 2026.
• Full details are available on the employer's original posting.