Handover Coordinator

Role Overview

Handover Coordinator at Kaizen Asset Management Services, based in Dubai. You will manage the full property and project handover lifecycle, acting as the central point of contact between developers, owners, tenants, maintenance teams, and internal departments to ensure smooth, compliant, and timely handovers.

Role Purpose

To coordinate all handover activities for residential and commercial properties in line with Dubai Land Department (DLD) and RERA standards, from pre-handover preparation through final sign-off and post-handover follow-up.

Key Responsibilities

Planning and Coordination

• Plan, schedule, and coordinate all handover activities for residential and commercial properties and assets
• Manage handover files digitally; update Excel trackers and internal systems to monitor progress, pending items, and completion rates

Inspection and Documentation

• Prepare and verify handover checklists, inspection reports, snagging lists, and DLD/RERA-compliant documentation
• Conduct pre-handover inspections; coordinate with technical and maintenance teams to resolve defects and outstanding items

Stakeholder Management

• Communicate clearly with all stakeholders — owners, tenants, developers, sales, and asset management — to share timelines, status updates, and action items
• Arrange and attend formal handover meetings; obtain sign-offs and maintain complete, accurate records

Compliance and Closure

• Ensure full compliance with company policies, Kaizen efficiency standards, and UAE real estate regulations
• Follow up on post-handover rectifications and close out issues within agreed timelines
• Support Emiratization goals by collaborating with local teams and government authorities as required

Qualifications & Experience

• High school diploma; Bachelor's degree preferred
• Minimum 2 years experience in property handover, real estate administration, project coordination, or client relations in Dubai
• Strong knowledge of DLD/RERA handover processes and documentation

Skills & Competencies

• Proficient in MS Office: Excel tracking, Word reports, PowerPoint summaries
• Proficient in Slack/Teams communication
• Excellent organizational skills; ability to manage multiple concurrent handovers with tight deadlines
• Clear professional communication in English; Arabic/Tagalog is a strong advantage
• Detail-oriented, solution-focused, and able to work independently and cross-functionally

Additional Information

• Valid UAE residency and driving license preferred