Group, Conference and Events Sales Executive/Agent

Role Overview

Group, Conference and Events Sales Executive at Hilton, responsible for securing and managing group and conference bookings to drive revenue and deliver memorable guest experiences.

Role Purpose

Convert group and event leads into bookings, optimize hotel space utilization, build lasting client relationships, and ensure seamless event execution from sales through on-property delivery.

Key Responsibilities

Sales & Revenue Generation

• Convert incoming group and event enquiries into bookings to meet sales targets and maximize revenue.
• Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics.
• Support hotel promotions and participate in promotional activities to increase visibility and drive Group, Conference and Events business.

Operations & Event Management

• Manage the events calendar to support optimal yield and space utilization.
• Ensure accurate administration and smooth handover of booked events for successful on-property delivery.
• Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations.

Client Relationship Management

• Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business.

Additional Information

• Full details are available on the employer's original posting.