Food and Beverage Attendant - Revo

Role Overview

Food and Beverage Attendant at NH Collection Dubai The Palm, part of Minor International. Based in Dubai, United Arab Emirates.

Company Overview

NH Collection Hotels & Resorts operates premium hotels in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. The brand offers eclectic-elegant hospitality centered on wellbeing, gastronomy, culture, and indulgence, welcoming business travellers, friends, and couples seeking premium service.

Role Purpose

Provide friendly, professional, and efficient Food & Beverage service to guests while maintaining the highest standards of hospitality, guest satisfaction, and hotel procedures.

Key Responsibilities

Guest Service

• Welcome and greet guests in a warm, friendly, and professional manner.
• Provide attentive and efficient Food & Beverage service in accordance with hotel standards.
• Present menus, take guest orders accurately, and provide recommendations when required.
• Anticipate guest needs and respond promptly to requests.
• Communicate guest feedback, special requests, and concerns to the Supervisor or Manager.

Food and Beverage Operations

• Serve food and beverages promptly and ensure correct presentation.
• Maintain excellent knowledge of menus, ingredients, promotions, and available products.
• Promote menu items and support upselling opportunities.
• Process guest bills and payments accurately in accordance with hotel procedures.

Maintenance and Hygiene

• Prepare tables and service areas before, during, and after operations.
• Ensure tables, equipment, and service areas are clean, organized, and properly maintained.
• Follow food safety, hygiene, health and safety, and hotel procedures at all times.

Team Coordination

• Coordinate effectively with Kitchen, Bar, Stewarding, and other team members to ensure smooth service.
• Assist with opening and closing duties and other operational requirements as assigned.

Qualifications & Experience

• Previous experience in a Food & Beverage, restaurant, bar, or hospitality environment is preferred.
• Basic knowledge of Food & Beverage service standards is preferred.

Skills & Competencies

• Passion for hospitality and delivering excellent guest service.
• Friendly, positive, and professional attitude.
• Good communication and interpersonal skills.
• Good command of spoken English; additional languages are an advantage.
• Ability to work effectively as part of a team in a fast-paced environment.
• Well-groomed with a professional appearance.

Additional Information

• Flexible to work shifts, weekends, and public holidays.