Job description
Role Overview
Finance & Insurance Advisor with Al Tayer Group in Dubai and Abu Dhabi, UAE. The role offers, sells, and administers Finance and Insurance (F&I) products to achieve finance and insurance penetration targets and enhance the sales process on the sales floor.
Role Purpose
To drive F&I product sales and customer uptake across the dealership network by identifying customer needs, recommending tailored F&I options, managing the complete sales and documentation cycle, and monitoring performance against monthly penetration and renewal targets.
Key Responsibilities
Finance & Insurance Sales
- Carry out F&I procedures in accordance with pre-agreed processes to meet targets for New Finance & Insurance and Renewal Insurance on a monthly basis throughout ATM.
- Identify customer needs, recommend F&I options, and provide complete information to ensure customers make informed choices.
- Liaise with all Sales departments to ensure all retail customers are offered and quoted F&I options prior to conclusion of the deal.
- Prepare quotations for customer deals and file all records appropriately.
Customer Compliance & Communication
- Ensure customers are fully informed regarding terms and conditions of each contract and are aware of any exclusions or benefits that may be relevant prior to purchase.
Finance & Administration
- Collect all proofs required by the supporting bank and secure the credit line prior to a vehicle being released by the sales department.
- Reconcile commission payable from supporting banks against each deal and keep a financial control log on a daily basis.
Reporting & Performance Monitoring
- Keep records of each deal on the sales floor and monitor commission, type of referral, original funding source, and conversion rate for each individual salesperson.
- Provide information on individual salesperson achievement regarding F&I penetrations and referral grades to the Showroom/Sales Manager on a periodic basis.
Qualifications & Experience
- Degree in any discipline or through automotive vocational route.
- 3β4 years solid experience in car sales, finance, or insurance markets in association with the motor industry as a whole or GCC market.
Skills & Competencies
- Good attention to detail, process driven approach.
- Efficient planning and organizing skills.
- Pleasing personality and ability to communicate effectively with customers at all levels.