Finance & Insurance (F&I) Agent – Automotive Showroom

Role Overview

Finance & Insurance (F&I) Agent – Automotive Showroom at Alba Cars. This is a full-time, on-site position in the UAE supporting end-to-end vehicle financing, insurance sales, and documentation in an automotive retail environment.

Role Purpose

Ensure smooth coordination between sales, customers, banks, and insurance providers throughout the vehicle financing and insurance process. Serve as the operational link powering seamless automotive transactions in a fast-paced showroom setting.

Key Responsibilities

Customer Support & Documentation

• Assist customers in understanding available finance and insurance options.
• Prepare and process finance and insurance documentation in line with showroom protocols.
• Maintain updated records of deals, approvals, and payment schedules.

Compliance & Legal Adherence

• Ensure compliance with company and legal requirements.

Collaboration & Communication

• Liaise with sales team to align customer financing requirements.
• Coordinate with banks and insurance partners for approvals and quotes.
• Provide clear, timely updates to customers regarding their application status.
• Support cross-departmental communication to ensure smooth vehicle delivery.

Performance & Reporting

• Track finance and insurance conversion rates and customer satisfaction metrics.
• Maintain daily logs of applications, approvals, and cancellations.
• Highlight processing delays and assist in resolving bottlenecks.
• Contribute to regular reports for showroom management.

Qualifications & Experience

• Minimum 1–2 years of experience in automotive, banking, or insurance support roles.
• Familiarity with UAE-based finance and insurance processes.
• High school diploma or equivalent required.
• Additional finance or insurance training is a plus.

Skills & Competencies

• Proficient in MS Office and CRM systems.
• Strong organizational skills and attention to detail.
• Professional communication in English; Arabic is a plus.
• Ability to work under pressure and meet tight deadlines.

Additional Information

Compensation & Benefits

• Competitive salary: 3,000 AED – 3,500 AED.
• Work visa sponsorship.
• Medical insurance.
• 30 days of paid annual leave.
• Training and mentorship from experienced showroom professionals.

Work Arrangement

• Full-time, on-site position.
• Remote or hybrid work is not available.
• Candidates must be based in or willing to relocate to the UAE.