Field Service Techician

Role Overview

Field Service Technician at NOV, based in a workshop environment supporting service, repair, and assembly operations.

Role Purpose

Deliver hands-on service, repair, and assembly work following standard procedures, while maintaining rigorous documentation, safety standards, and quality practices in a workshop setting.

Key Responsibilities

Service Delivery

• Perform service, repair, and assembly activities in line with standard service procedures.
• Assist in troubleshooting equipment and process failures using Root Cause Analysis.
• Conduct visual inspections of parts following third-party inspections and report findings.

Documentation & Reporting

• Accurately complete and document service reports, checklists, and update relevant business systems.

Safety & Compliance

• Support and promote company Safety & Quality standards and procedures.
• Identify hazards and risks in line with company observation programs and Stop Work Authority.
• Perform all duties in accordance with Quality Assurance procedures and departmental instructions.
• Comply with all company Health, Safety, and Environmental (HSE) policies and procedures.

Continuous Improvement

• Identify improvement opportunities and actively participate in problem-solving initiatives.
• Contribute to continuous improvement initiatives within the department.

Workshop Operations

• Maintain good housekeeping practices within the workshop environment.

Professional Development

• Complete assigned training and competency development programs.
• Participate in required training programs.

General Duties

• Perform additional duties as assigned by the team leader.

Qualifications & Experience

Essential

• Diploma in Mechanical Engineering or equivalent combination of education and experience.
• Awareness and understanding of workshop environments.
• Physically fit for workshop-based work.
• Knowledge of operating overhead cranes and breakout machines.
• Minimum 2 years of experience in a related role (considered an asset).

Desirable

• Bachelor's Degree in Mechanical Engineering.
• Previous experience in oilfield repair and maintenance shops.
• Advanced knowledge of overhead cranes and breakout machines.

Skills & Competencies

• Strong mechanical aptitude and attention to detail.
• Ability to multitask and manage workload effectively.
• Positive attitude and team-oriented mindset.
• Computer literacy.
• Professional working proficiency in English.
• Analytical thinking and problem-solving skills.
• Fast learner with adaptability to a dynamic shop environment.