F&B Supervisor

Role Overview

F&B Supervisor at Anantara Downtown Dubai, a global luxury hotel and resort brand rooted in Thai culture.

Company Overview

Anantara Hotels & Resorts is a global luxury hotel and resort brand founded in 2001 in Thailand, rooted in Thai culture with an intrinsic sense of authentic hospitality. The brand has expanded across the world, welcoming guests in captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. The spirit embodies freedom, movement, and harmony, with a belief that every journey should leave a lasting impression for guests and people alike.

Role Purpose

Support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results.

Key Responsibilities

Guest Satisfaction & Service Standards

• Promote and ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand and Food & Beverage standards.
• Ensure only the highest quality products are being served.

Operations & Safety

• Maintain a safe and sanitary work environment.
• Achieve operational excellence through attention to detail.

Team Management & Development

• Develop and maintain a strong team environment.
• Handle daily team member relations.
• Encourage problem solving by team members through proper training and empowerment.

Qualifications & Experience

• College diploma in Hotel Management or related field.
• Previous experience in Food & Beverage or Restaurant operation.

Skills & Competencies

• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.