Job description
Role Overview
F&B Service Expert at Four Points by Sheraton Bur Dubai, operated by Marriott International. The role is based in Dubai.
Company Overview
Four Points by Sheraton is part of the Marriott International portfolio. The brand weaves timeless classics with modern details, blending business and pleasure while delivering local experiences to global travelers. The team is united by a commitment to making guests feel welcome, supporting each other, and ensuring every hotel matters.
Role Purpose
Deliver memorable and unique dining experiences by taking initiative across all aspects of food and beverage service. The role transforms routine transactions into meaningful moments through attentive guest interaction, seamless kitchen communication, and meticulous service execution.
Key Responsibilities
Service Delivery
- Set and maintain tables according to service standards.
- Interact with and serve guests throughout their meal experience.
- Communicate guest needs and special requests to the kitchen.
- Take a hands-on approach to all assigned duties.
Workplace Standards
- Maintain a safe workplace at all times.
- Follow all company policies and procedures.
- Uphold quality standards in all service interactions.
- Ensure uniform, personal appearance, and professional communications meet company expectations.
Operations & Maintenance
- Clean and organize work areas and supplies.
- Manage menu information by reading and visually verifying details.
- Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required.
Qualifications & Experience
- High school diploma or G.E.D. equivalent.
- Less than 1 year of related work experience preferred.
- No supervisory experience required.
Skills & Competencies
- Strong communication and interpersonal skills.
- Ability to work on feet for extended periods.
- Comfort navigating sloping, uneven, or slippery surfaces.
- Guest service orientation and attention to detail.
- Physical capability to perform manual handling and movement tasks.
Additional Information
Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated.