Facilities Supervisor

Role Overview

Facilities Supervisor at Namaa, based in the Salmiya office location.

Company Overview

Namaa builds and operates tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials. The company powers digital food and quick commerce ecosystems across the Middle East through specialized business units including KitchenPark, CloudRetail, and Profood Properties.

Role Purpose

Coordinate day-to-day facilities and maintenance activities across company sites, serving as the key point of contact between operations teams, technicians, vendors, and subcontractors to ensure maintenance requests are properly assigned, tracked, and resolved.

Key Responsibilities

Stakeholder Coordination

• Serve as the main liaison for all internal and external stakeholder communications.
• Receive incoming maintenance calls from operations teams and promptly dispatch technicians to resolve issues.
• Coordinate, track, and follow up extensively with technicians, third-party vendors, and subcontractors to maintain high service levels.

Administrative & Financial Management

• Maintain and systematically fill out payment trackers and financial reports to monitor maintenance expenses and vendor invoices.
• Log, track, and close out work items using computer-based task-management systems.

Operational Execution

• Maintain an agile workflow divided between field-based site visits and office administrative tasks.

Qualifications & Experience

• 4+ years of experience in facilities coordination, maintenance coordination, or a similar role.
• Ability to read and understand site layouts and basic facility plans.

Skills & Competencies

• Strong communication skills in both written and spoken English and Arabic.
• Proven ability to coordinate multiple work orders, technicians, vendors, and subcontractors simultaneously.
• Strong organizational and follow-up skills, with the ability to manage both field-based and administrative responsibilities.
• Computer literacy and robust task-management skills.

Additional Information

• Onsite role, five days per week at the Salmiya office location.
• Willingness to provide on-call support and respond to urgent facilities-related issues when required.