Employee Engagement Senior Specialist

Role Overview

Employee Engagement Senior Specialist at ADIB, Abu Dhabi.

Role Purpose

The Employee Engagement Senior Specialist shapes and delivers the organization's well-being strategy, working alongside operational managers to create a healthy, supportive workplace. This position combines analytic capabilities and hands-on expertise to ensure that well-being initiatives are both effective and aligned with strategic goals.

Key Responsibilities

Charity Administration

• Oversee gathering of employee data and build case summaries to analyze charity-related documents for validity, completeness, and compliance.
• Screen all institutions approaching the charity committee for charitable support, validating AML and sanctions compliance and confirming profit and non-profit status.
• Gather and validate information on institution board members.
• Short-list ready requests with proper bookkeeping for submission to the charity committee.
• Raise concerns regarding any data manipulation.
• Oversee charity account transactions and ensure all information is updated and registered properly to execute payments in accordance with financial control policies and procedures.

Staff Draws and Raffles

• Prepare memoranda or emails for required approvals to initiate new draws.
• Define eligibility criteria clearly and control data extraction and preparation.
• Oversee draw setup and execution.
• Announce winners.
• Oversee distribution of gifts and rewards.

Umra Trip Program

• Obtain all related approvals in accordance with applicable policies and procedures.
• Oversee vendor sourcing process.
• Send announcements to staff.
• Oversee and control data preparation according to eligibility criteria.
• Oversee conducting the draw.
• Communicate with staff to ensure seats are filled properly and execute with backup arrangements.
• Prepare final list of confirmed staff with booking confirmations.
• Oversee all arrangements related to trip bookings confirmation, assembly point communication, and visa requirement completion.
• Conduct staff satisfaction report.

Turnover Analysis and Reporting

• Review turnover data summaries and employee experience survey results at the beginning of each quarter.
• Oversee reflection of results in quarterly turnover analysis reports.
• Review turnover and employee experience report summaries with required actions on a quarterly basis.
• Contact employees for feedback as required.
• Provide insights and recommendations to management based on data analysis to enhance retention and employee experience.

Well-being Initiatives and Campaigns

• Implement, oversee, and evaluate well-being programs and initiatives addressing mental, physical, and emotional health needs across the organization.
• Provide expert guidance on best practices, policy development, and legislation related to employee well-being.
• Implement well-being campaigns, workshops, and support training programs to foster engagement and raise awareness.
• Ensure diversity, inclusion, and health and safety are integrated into all well-being initiatives.
• Work across all departments and at all levels to ensure logistics, administration requirements, and key messages align with strategy.
• Collect and analyze well-being data and produce reports for review and enhancement.
• Coach and mentor on health and well-being, acting as ambassadors across the organization to build networks of peer support.
• Assist in crisis management situations, providing rapid response and compassionate support to affected staff.
• Develop and maintain strong communications with key groups to maximize employee engagement.
• Execute regular employee health assessments including height, weight, body fat percentage, blood pressure, cholesterol levels, and other health risk factors.
• Organize internal events including family activities, national day celebrations, and Emirati women's day, ensuring linkage to staff well-being.
• Communicate with national and international entities with high interest in staff matters, such as travel agencies, real estate companies, and healthcare providers, to negotiate benefits and discounts.

Staff Competitions

• Develop creative engagement campaigns and reward programs that enhance staff morale and participation.
• Oversee running of staff competitions.

Qualifications & Experience

• Proven track record of working at a senior level in business, developing and driving employee engagement strategies in a fast-moving organization.
• Minimum 2 years of experience in health and well-being related work within a complex organizational context, or 6 years in a business field involving customer experience and satisfaction.
• Bachelor's degree in HR, Employee Engagement, Sustainability, Social Sciences, Banking, or other relevant fields.

Skills & Competencies

• Effective communication with employees, executives, and wellness professionals to discuss health initiatives, programs, and the importance of maintaining healthy lifestyles.
• Strong leadership skills to oversee well-being programs and create and implement new programs.
• Marketing skills to promote wellness initiatives and encourage employee participation.
• Project planning skills to drive wellness programs and initiatives successfully, including identifying workplace needs, evaluating programs, creating goals, and tracking progress.
• Ability to create plans that encourage employees to make positive changes and support them in developing good habits and practices that encourage physical activity, healthy eating, and stress management.
• Data analytical capability to analyze data and use evidence to drive improvements in well-being strategy.
• Resilience, empathy, and discretion when supporting sensitive cases.
• Knowledge of sustainability-related projects and understanding of human resources sustainability.